The technicians were very professional and courteous during the process.
5/28/2017
Amlain D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Miriam Thompson was great and always kept me up to date and answered my questions. Thank you for everything!
5/27/2017
Thurmond N. VERIFIED CUSTOMER
Vehicle Make : Ford
Not satisfied.
5/27/2017
Ervin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very quick turnaround. Everyone I met or worked with made process easy to understand. Very professional team.
5/27/2017
Devon D. VERIFIED CUSTOMER
Vehicle Make : Buick
Scott was great the customer service was outstanding.
5/26/2017
Reginald I. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Dedicated and committed service reps.
5/25/2017
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job! Thank you!!!
5/25/2017
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just wanted to thank you all for doing an excellent job on my vehicle!!!!!!!
5/24/2017
Lisa V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding Customer Service
5/23/2017
Angela D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will refer a friend to abra. Abra have very good customer service and the work on my car is the best ever. They are friendly and professsinal Thanks again for a GREAT job.
5/20/2017
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly, coutesy, and quick turn around.
5/18/2017
Shelvaughn J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was grateful for the daily check in calls that kept me aware of the progress of my vehicle. Everyone was friendly and very professional. I was also very appreciative of the help I received from Scott when it came to getting my daughter's car seat out of the rental car. That was a huge help!
5/16/2017
Cheryl F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was timely and employees were friendly
5/12/2017
Milton D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs were done quickly and the staff was courteous.
5/12/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Kia
I have never had a bad experience with ABRA. THE EMPLOYEES ALWAYS GIVE YOU 100 % from secretaries to claims intake persons
5/5/2017
Lakeisha J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Miriam was awesome!! She was so helpful & informative. She made the experience smooth & easy.
5/4/2017
Banita W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done in a timely manner.
5/2/2017
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was called on Wednesday by Miriam to pick up my car and it still had dents inside the door panel along with scuff marks that should of been buffed out and a small glob of paint dried up where they painted the car yes but it wasn't smooth. They then marked off the areas that I wasn't happy about. Then on Thursday She called again and said that my car was ready again for pickup. It was NOT. when I opened the door again as the day before the dents were gone but all the same things as the day before were still wrong. I then asked for the marker and wrote with the marker indicating the spots that I wanted done properly. Although I chose this place to fix my car. I chose it because it was a preferred service provider. I was hit by a vehicle and they had State Farm insurance. If I personally had to pay for the repairs I would NOT take my car to abra auto body and glass. Also they close at 6 pm and it's not a great thing when they call a customer to come get their vehicle anywhere from 5:20-5:35. I think they should give a customer a better heads up time frame to come pick up their vehicle close to closing time. Especially when it wasn't completely finished so they say!!!