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Real Reviews from VERIFIED CUSTOMERS
Wendy H. VERIFIED CUSTOMER
Vehicle Make : BMW
Kenny G was very good. Loved that he followed through on what he said he would do.
10/1/2016
Gabriella B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job! I am impressed by the great customer service! Thank you very much.
9/30/2016
Norma G. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill was my guy, he was so helpful, and friendly and worked with me to make sure I understood the process. He kept me updated during the 11 days he had my car. I couldn't ask for a better job well done. Thank you! Thank you! To Bill and everyone at ABRA.
9/30/2016
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
When the bumper comes in 5 parts and 4 of them are replaced due to damage, and the 5th section - which is made of plastic and has been in the sun for 9 years, the repair looks like a piecemeal chop job. Please reach out to Esurance about this claim - the resulting repair is not acceptable.
9/29/2016
Larry M. VERIFIED CUSTOMER
Vehicle Make : Nissan
James Womack provided excellent communication during our extensive car repair. Our baby looks like new. We hope to never need Abra again, but if we do, we'll return.
9/27/2016
Allie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Hands down best customer service experience I've had! I really appreciate the open lines of communication and constant updates. Thank you for working with me, and taking into consideration my timeline, and exceeding my expectations!
9/26/2016
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Lexus
James was excellent
9/26/2016
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Bill was extremely helpful and communicated with me all along the way. Great work and great service.
9/26/2016
Angela R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experience. Everyone kept me well informed of the progress of the repairs and the work was done extremely fast. Very pleasant specialist as well. Thank you
9/23/2016
Tom W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very smooth operation.
9/23/2016
Jerald R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Survey ****. 10 2. 10 3. Yes 4. Yes 5. 10 6. 10 7. No
9/23/2016
Beth R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I loved the frequent updates delivered in a delightful and uninvasive way. Thank you!
9/23/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Acura
James W
9/23/2016
Lasonjia J. VERIFIED CUSTOMER
Vehicle Make : Audi
My representative Bill was outstanding. He understands his business and made me feel very confident about my repairs. He also updated me on the progress and was extremely professional. I would recommend him to everyone that I know. He is an asset to the business.
9/23/2016
Alina F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank for an outstanding service. James did great communicating with me. As I told him as well, I'll make sure to refer whenever the chance.
9/23/2016
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience was awsome...Kenny was very professional throughout my experience and he deserves a raise
9/23/2016
Tonisha R. VERIFIED CUSTOMER
Vehicle Make : Honda
Complications when I came to pick up & the MANAGER was very unprofessional
9/22/2016
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Beyond expectations. Communications were frequent and informative. They met deadline and did a wonderful job.
9/20/2016
Laura T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very helpful
9/19/2016
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The quality of work and customer service was outstanding
9/19/2016