Brian kept me updated as my car was being worked on. Customer service 110%. I am disabled and use a walker and office staff helpful and kind in assisting me. Car work excellent and it was returned to me in pristine condition. Would recommend ABRA to anyone wanting A1 service. Thank you Brian, office staff and ABRA.
8/4/2016
Sofia M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional service, good communication and high quality repair. My Mazda 3 looks like new.
I was always updated about the status of the job.
Thanks
8/4/2016
Paul W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Waited almost 3 weeks to get in and when we showed up the location thought we were there for an estimate when we had already been to another ABRA for the estimate 3 weeks earlier. After realizing that mistake the location proceeded to ask for $600 for the repair because they said it wasn't below my deductable, which was not accurate. My deductable is $250. After finally clarifying that it was communicated that you needed 3 days minimum to do the repair because you had to order the part. After waiting 3 weeks to get in I was not expecting to wait for a part. Then the part showed up the next day and you told us that it was damaged so we would need to wait more. We had to scramble to get a rental car and then work through the insurance to extend because of the delay. As an operations person I would ordered the part to arrive a few days before the appointment, taken a sample of the paint color during the estimate and then painted the part the day before arrival so that when I showed up you could unscrew the one part and then put the new part on....
8/3/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Toyota
A great experience all around. Very professional and fast srevice. Usaa picked the right company!!!
Bill Clark
7/30/2016
Huong B. VERIFIED CUSTOMER
Vehicle Make : Acura
The service was fast and quality, thank you so much!
7/29/2016
Donnell T. VERIFIED CUSTOMER
Vehicle Make : Acura
Time to receive info to proceed was very long for Allstate to get back with ABBA. Also lil scratch on hood not addressed.
7/28/2016
Loisrae M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bill treated us well, and the repairs are great!
7/28/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic customer service!!!
7/26/2016
Edward G. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome experience with Abra Auto Body. Bill Wotocek was outstanding in keeping me up to date on the repairs of my vehicle.
7/25/2016
Barbarah S. VERIFIED CUSTOMER
Vehicle Make : Ford
It's hard to get in but when you do you get superior customer service which is rare these days. I was explained in detail what needed to be done. Eddie Womack even power washed my car because he saw ants on my car. I've used Abra in the past and even though it's not something I want to do, if I need repairs again, I will use Abra.
7/24/2016
Linell W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair was done to my satisfaction and earlier than estmated
7/21/2016
Sandra Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent job. Thank you so much.
7/21/2016
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : Ford
Bill was great to work with
7/21/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill was very informative and helpful.
7/20/2016
Mallie P. VERIFIED CUSTOMER
Vehicle Make : BMW
TJ was my customer liaison and he was great, give him a raise he went above and beyond, and as a result I promote Abra to my friends as best place to take your car!
7/18/2016
Julia R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you! JT at Roswell ABRA (Holcomb Bridge Rd) was excellent.
7/16/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great JT kept us updated on the progress of the work. Handled very professionally
7/14/2016
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Acura
When I got home I realized there was a dried paint drip on the mirror that they painted. Now I have to go back again and have it fixed.
7/11/2016
Ronnie C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent quality work. Excellent customer service. No hassle all the way through. Thanks.