100% fantastic from start to finish. They fixed the damage beautifully and even detailed the inside of my van!!! What a wonderful surprise! Also appreciated the frequent communication from you. I was never left guessing what was going on. A all around and will recommend to everyone.
10/16/2013
Tripp Augustus. VERIFIED CUSTOMER
Vehicle Make : Nissan
Consistent follow up, great customer service
10/16/2013
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very pleased with the service. I will use ABRA in the future when I need this type of work done. I think you have a solid set of processes and are very customer focused. The detail on the outside of the car was a little lax, but I was not there to get the car washed or detailed, I was in for repairs. And all the repairs were great!
10/16/2013
Roger D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Workmanship was excellent and on time.
10/16/2013
Tiffany C. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Love the work, great communication,
10/16/2013
Robin V. VERIFIED CUSTOMER
Vehicle Make : Dodge
We were updated frequently on the progress, and EVERYONE was very friendly!!
10/16/2013
Cutles P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I am a repeat customer and I am still amazed at the speed, quality and workmanship of the work done on my vehicle. The customer service and communication is super!
10/16/2013
Ananda S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
A job very well done.
10/16/2013
Ryan J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a great job. James, did a good job keeping us up to date and the job got done 3 days before the scheduled day. Very happy with our service.
10/16/2013
Joan T. VERIFIED CUSTOMER
Vehicle Make : Honda
Tom was wonderful
10/16/2013
Darel &. VERIFIED CUSTOMER
Vehicle Make : Honda
repair done before estimated time.
great job.
Michael and everyone that I encountered were super. Thanks
10/16/2013
Nolan F. VERIFIED CUSTOMER
Vehicle Make : Volvo
The communication from Abra was fantastic. the calls and emails were enough to provide confidence in the timeline of the work. Whereas the work in the end was well done, the quality assurance checks were not acceptable. When I came to pick up my car the first time, the door and window were not properly aligned. Also, the interior lining was not put in properly. They kept the car for another day and a half. When I came to pick up the car the second time, again the door was still not aligned correctly. They took the car to the shop two more times while I waited before the door was properly aligned. In the end, the car looks great. My question is, Does Abra expect the client to point out errors or just accept them?
10/16/2013
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was completely friendly, welcoming, and accommodating. Truly appreciated the 'above and beyond' customer service level. My car ended up looking just the way it did before the accident. While I'd like to not return, if it came to it I would be a repeat customer and will definitely recommend to others.
10/16/2013
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I thought they did a great job and I would recomend them to anyone. My car drives better than it did before!
10/16/2013
Karla R. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with Abra could not have gone better. The staff, especially Todd, was amazing. Very nice and very professional. The work was done very efficiently and very accurately. I was kept informed the whole way, both by phone calls and text messages. Everything was explained to me in the best possible manner and I really feel that I and my car were very well cared for. I had a wonderful experience. I hope not to have to bring my car in for any repairs for a long time, but when I do, I know exactly where I will go and who I will ask for. I am also passing the word on to my family and my friends. Thanks so much!
10/16/2013
Dustin F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Getting car into shop took a bit longer then desired. Once in shop, repairs were quick.
10/16/2013
Brian H. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs on my truck look amazing. I was very happy that you washed my truck and did a full detail on the inside. Thank you very much.? This is the 3rd time you have repaired my truck and I'm extremely satisfied with Abra
10/16/2013
David G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brian was great to work with! He was very pleasant and understanding and kept us up to date with the progress on our vehicle.
10/15/2013
Kraig H. VERIFIED CUSTOMER
Vehicle Make : Ford
very fast and very thorough...did an amazing job!!!!!!!!!
10/15/2013
Kim M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The person that helped us was very thorough and helpful!! I believe his name was Ed.
Thanks for making our repair so easy!
Kim & Chris Mesecher