Everyone was super friendly and helpful! The work was great as well.
8/3/2013
Jadonte P. VERIFIED CUSTOMER
Vehicle Make : Mercury
The job looks great and they also had me ready to roll in no time. Thanks
8/3/2013
William D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and courteous.
8/3/2013
Delana S. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went smoothly & was delivered as promised. The 2 ladies up front were very helpful, friendly & professional!
8/3/2013
Wesley P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very disappointed with the service and will never bring my car back to you all agan. I have been bringing my vehicles to Abra for over 10 years. I will make sure that all my Law Enforcement Co-workers, military and friends don't come back to you.
8/3/2013
Jeannie B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Bill was extremely courteous and professional. He called me with daily with updates on the status of my car. I have been in two accidents and ABRA serviced my car both times. It is a wonderful company and I would recommend it to my friends and family!
8/3/2013
Gary T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were done well and on time Interior of car smelled body shop chemicals and stayed for days
8/3/2013
Allyson C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I turned my car in on a Monday and I was told there were many cars in front of me. I asked was this a problem to take my car the management said no it wasn't a problem. They did not start the work on my car until Thursday, four days later. I called and they said they would give me the status or call me back I then had to return the calls because they had problems with following through with communication. They extended the time with my car which was extremely inconviencing me. If they did not have time or an opening for my car, I should have been told. I would have bought my car back at a later time without a problem. My insurance recommended Abra to service my car but I was very displeased with the lack of consideration of my time. I had to extend my time in the in the rental car three different times because they were finding a new problem or they were just not ready. I had to keep my rental car for 11 complete days. I got my car back after hours because they knew how upset I was and how long of a time I was without my car, I practically phoned them every other day.
8/3/2013
Steve H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service was great. Updates were timely. As far as I can tell after just picking the vehicle, quality of work is outstanding. Daniel did a good job of setting my expectations about the completion time.
8/3/2013
Dorris G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the daily updates and friendly service :).
8/3/2013
Esther S. VERIFIED CUSTOMER
Vehicle Make : Dodge
We were very impressed. Our van looks amazing! Thank you for a job well done.
8/3/2013
Billie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a wonderful experience. Everyone was very nice and friendly. My car looks great, and I enjoyed the daily text updates. I would go there again if I ever needed, and will recommend you to all my friends.
8/3/2013
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. I have a suggestion. When you give people the estimate, you should make it clear that the prices quoted for parts may not be the final price. AFTER my car was in your shop, I got a call saying that the price of one of the main parts had more than doubled. This turned out to be a mistake, wrong info given your employee by the parts supplier. But I was unhappily surprised to learn that the estimate one receives is not necessarily what the actual final price will be. Very different from other businesses, for instance, a home repair, where the business is bound by their estimate. Making this clear to customers would avoid misunderstandings. In a future transaction, I would not go forward until
ALL costs were known and final.
8/3/2013
Cole M. VERIFIED CUSTOMER
Vehicle Make : Ford
Beautiful work. Very happy! They said it would take **** day and i would get my truck back the next morning. It actually took 2 ****/2 days, but that is ok because the work was great. The customer service was excellent as well.
8/2/2013
Britt M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marvin was very helpful and professional. Thanks again....
8/2/2013
Wayne G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job and I especially appreciated the daily calls updating me on the progress of the repairs. Thank you for a job well done.
8/2/2013
Ingrid B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and excellent service.
8/2/2013
Roger S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding Service...Thanks.
8/2/2013
Luwanna L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent, friendly, competent, timely staff... Nice results on car. I would highly recommend this shop. Thank you!