I'm very pleased with the cosmetic of my vehicle. I thank you all for notifying me about my oil change and tire sensor. You have gone beyond your duty in dealing with Drive Time Representative procrastination. Thank you to the wonderful ladies at the front and the (know what they're doing) Servicemen at the back. TALK ABOUT PAYING ATTENTION TO DETAILS; YOU GUYS ROCK!!! In closing, Felicia you are extra special; your diplomacy, humor, and professionalism will take you far in this world.
7/17/2015
Ronald O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Rene, my rep, was amazing. Great customer service.
7/17/2015
Sheila C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service King have done a great job on my Dodge Durango and I would recommend my friend to you
7/17/2015
Hung R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The shop in hurry , did not buffers good the paint is still rough some area .
The lady service customer in the front desk it not nice , it bad service no experience.
7/17/2015
Steph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Felicia was very helpful and professional.
7/12/2015
Terri W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very helpful
7/6/2015
Arthurine A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I loved getting the texts and calls with status updates throughout the entire repair process. My rep, Felicia was great. She provided great service.
7/2/2015
Mamie T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was professional and provided excellent service. Rene was just great! I had a very pleasant experience.
6/30/2015
Jenny D. VERIFIED CUSTOMER
Vehicle Make : Ford
The Service King employees that helped me through the process were very professional & helpful with all my questions & concerns. The General Manager was very thorough with estimate & gave me updates throughout the week it was in service. My car was ready to pick up on the day it was said to be completed. Overall, very pleased with my experience!
6/28/2015
Russell N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience and workmanship was excellent. The staff was very pleasant to work with. Although the fragrance you put in my vehicle was overwhelmingly horrible. Inthe future I would recommend a very light vanilla for your clients. No one likes the 'new car' chemical stench.
6/27/2015
Jamie W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best experience I've had so far in all my years of auto repairs. Love being updated by text.
6/23/2015
Clint H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
All went great!!
6/23/2015
David R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me updated
6/21/2015
Edward H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Felicia was very good to work with
6/16/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased. Felicia did a great job keeping me up to date.
6/11/2015
Patrick G. VERIFIED CUSTOMER
Vehicle Make : Ford
Rene was one of the best service advisors I have ever worked with. Not only was he well experienced and knowledgeable, but he was just simply a really nice guy. That means so much these days to me and I'm glad that there are still people out there that can make for an exceptional employee.
Pat Green
****-****-xxxx
6/9/2015
Ron F. VERIFIED CUSTOMER
Vehicle Make : Ford
The location at Walters Road has the most professional employees to deal with. They are always on top of things and great to deal with.
6/5/2015
Mitzi W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and kept me informed on progress of my repair. Thanks!
6/5/2015
Antonio A. VERIFIED CUSTOMER
Vehicle Make : Ford
Rene my rep was very helpful.
6/2/2015
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for taking such good care of my car and me! I haven't had time to go over everything yet,but I expect everything to be just fine.