Felicia was amazing! From the start she made me feel very comfortable with me leaving my vehicle at your repair shop. Felicia helped me get settled with a rental vehicle and gave me a reasonable estimated date as to when all repairs would be completed, she also called several times to inform me of any updates there was with the repairs. I was very pleased with how she communicated with me and how she took ownership of my vehicle being repaired, although I knew she would not be physically working on my car- I was comfortable with it being at service king because I knew Felicia would ensure it was done correctly. Keep hiring folks like her, great way to represent Service King!
3/24/2015
Natosha B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service!!!!! My car was repaired in no time and they were very considerate of my time and finances.
3/1/2015
Ignacia G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was awesome.Rene was super helpful and my car was done way sooner than i expected. Awesome team!
2/27/2015
Tanya M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice to receive the weekly updates.
2/26/2015
Willie H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Ms. Felicia was helpful and very informative. I appreciate her professionalism.
2/21/2015
Chris -. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
2/19/2015
Stesano T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
very good... 10
2/18/2015
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer care from Felicia & the team.
2/17/2015
Geraldine S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service was outstanding in every aspect. Greeted by name each time I entered the facility. I was kept informed of the entire process involving my vehicle. Professionalism was demonstrated by every person that I communicated with. My car looked better after the repairs than before I took it in. Awesome experience
2/15/2015
Charlessharon M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A wonderful experience from start to finish. Felicia was great!
2/7/2015
Jo N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Renee was a pleasure to work with. He kept me up to date with the repair process. He was very friendly and professional; which I truly appreciated.
2/7/2015
Juan R. VERIFIED CUSTOMER
Vehicle Make : Kia
Happy with repairs
2/3/2015
Diana P. VERIFIED CUSTOMER
Vehicle Make : Ford
Rene gave us excellent customer service from his friendly manner to his professional knowledge in servicing our auto. We would definitely go back if your services were ever needed many thanks ,Diana P
1/31/2015
Rogelio G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairz were done quick, staff was very polite and friendly. I was getting updates constantly about the status of my car
1/26/2015
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff! Even the staff at Enterprise Rent A Car were fantastic! Thank you!
1/24/2015
Donald H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Rene at the Service King off 1960 in Houston was amazing and did a superb job all the way through the entire process. Thank you again!
1/21/2015
**** O. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car is not finished. The bumper was not placed back on the car properly. Also, I have a check gas cap light and check engine light on my car. Neither of these lights were on when I brought the vehicle in to be repaired. I will be turning my car back in so you can complete the repairs to my vehicle..
1/19/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Having the truck ready promptly was good!
1/12/2015
Bernard F. VERIFIED CUSTOMER
Vehicle Make : Ford
Very high quality work and they kept on schedule - no surprises!
Shop did exactly what the supervisor said they would.
Shop supervisor explained interaction between the 3 companies I was working with.
I was informed on a daily basis about status of my car via text messages so that I felt comfortable without my car
Shop supervisor took time to explain the entire deal AND TRY TO "SHOOT ME A LINE OF BULL"
1/11/2015
Felicitas C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were very professional they took care of my automobile in a very short time. I would refer them to any of my family members thank you.