The service and updates were very thorough and completed in a timely fashion.
9/26/2015
Ying L. VERIFIED CUSTOMER
Vehicle Make : Honda
Travis was there to explain everything when I dropped off the car and when I returned to pick it up. Appreciated the frequent updates from Megan on status reassuring knowing how things are going. I've had the car back only half a day so far, but everything looks great and I'm sure there are people in the back I didn't get to meet who I should thank for a job well done.
Also liked how GEICO is right there, makes things easy.
I have a couple friends looking for repairs too and will definitely tell them about ABRA.
Thanks!
9/26/2015
Sabrina F. VERIFIED CUSTOMER
Vehicle Make : Ford
I think the work you did is quality, but we were told that we might have the car back on Friday. Then on Friday, we were told it would be Monday. Then Monday, it still wasn't ready. The promise to deliver fell a little short of our expectations.
Thanks.
9/24/2015
Christen T. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks fantastic and Megan and Travis were friendly and helpful. Many thanks!
9/24/2015
Tamara O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service and communication. We were entirely satisfied!
9/23/2015
Jenifer B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service!
9/20/2015
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I really appreciated the effort everyone put into making sure everything was just right with the car. I forgot to mention one issue when the quote first got done and I thought it was really great that you tried to accommodate that. I also thought it was amazing that you helped with the issue with the check. Thank you!
9/18/2015
Fel O. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for your friendly, fast and job well done to your entire team.
9/18/2015
Sean H. VERIFIED CUSTOMER
Vehicle Make : Lexus
This company is completely customer focused! Very effiecent team of Geico, Enterprise, and ABRA all brought seamlessly together. Awesome job????
9/18/2015
Jason R. VERIFIED CUSTOMER
Vehicle Make : Mazda
The fact that your team repaired a dent in the rear of my vehicle at no extra cost, just because they found a seemingly easy way of doing it, speaks volumes to the character of hires and the culture that has been cultivated there. The turnaround was incredibly fast as well. All in all it was a very positive experience.
9/16/2015
Brett N. VERIFIED CUSTOMER
Vehicle Make : Acura
Nice work all around
Good processes!
9/15/2015
Naomi H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Prompt, attentive, thorough customer service and definitely went above and beyond to make sure I was satisfied.
9/15/2015
Bradley H. VERIFIED CUSTOMER
Vehicle Make : Honda
Couldn't have asked for better customer service, 10 !
9/14/2015
Christina /. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Megan and everyone we spoke to was great!!
9/13/2015
Kerry J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Megan was very professional & efficient in working with her! The entire process from start to finish with all your staff including Travus was exception! A for the work staff!
9/13/2015
George H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for your professionalism and quality craftsmanship.
9/13/2015
David O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job repairing damage - communicative, follow through and timely ! Very well done !
9/10/2015
William G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks, it was a pleasure.
9/10/2015
Joy B. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the friendliness and professionalism of the staff. You provided a pleasant experience in the midst of a difficult situation (car accident.) Oh, & my car looks great. :) Thank you!