Everything was awesome until I came to pick up my car at 8 am as planned. When I got there, I was informed that my car wouldn't be reDy for another 90 minutes. As a result, I was almost two hours later to work than I thought I would be. I just wish they had told me the day before that it wasn't ready and I wouldn't have battled rush hour traffic into Seattle, just to wait for 90 mins.
Aside from that glitch, everything was really really professional and the car looks great. I really appreciated the regular text updates I received as the repairs were taking place. Thank you!
9/10/2015
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks, you guys were great!
9/9/2015
Chad C. VERIFIED CUSTOMER
Vehicle Make : Ford
Had to return to shop to have a part left in my vehicle put back to it's original position.
9/5/2015
Roger H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I don't need daily updates.
9/5/2015
Kelsey N. VERIFIED CUSTOMER
Vehicle Make : Subaru
So efficient - excellent service. I felt so well taken care of and that my car was in good hands.
9/3/2015
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Scion
Megan and Travis were great
9/3/2015
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Ford
I will be calling you 9/3 - replaced door is not closing correctly - paint job on door looks smudgy and the replaced door has scratch marks on the black paint area
9/3/2015
Ivan And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast and great service!
8/28/2015
Joanne B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
8/27/2015
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our experience with ABRA has been excellent from the first contact through our receiving our beautifully repaired van. I got an appointment for an appraisal for the morning of the day right after I called. I brought my car in on a Tuesday and not only got a timely appraisal, but was told that I could very possibly have it repaired and returned by the end of the week! Janus was very professional, knowlegeable, helpful, and very friendly. Megan, at the front desk, was very helpful, courteous, and friendly. The bodywork and paint was done beautifully and the car was well cleaned both inside and out. All of this and we had it back at the end of the work day on Friday as we were told was a possibility. Great experience all around. Thanks you ABRA.
8/25/2015
Jose V. VERIFIED CUSTOMER
Vehicle Make : Toyota
everything was great
8/25/2015
Sanshiro E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and professional, high quality work. It was beyond my expectation. Thank you very much.
8/23/2015
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Megan rules!
8/23/2015
Tara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks like new and the whole experience was very pleasant and convenient in spite of the circumstances that got us there. Thanks a lot!
8/22/2015
Brandt F. VERIFIED CUSTOMER
Vehicle Make : BMW
The complete service experience with Geico, Abra and Enterprise was seamless and delightful.
8/21/2015
Mele A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very peofessional and very quick thank you I will recommend this place to all who need related services
8/21/2015
Robin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
All looks good on the car and I was amazed that it was completed within one week of the collision
8/20/2015
Aimee B. VERIFIED CUSTOMER
Vehicle Make : Saab
Great team. They all went out of their way to take care of myself and vehicle.
8/19/2015
Samantha K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very nice and made the process very easy! The way they worked with my insurance made the process seamless and the repairs look great! Overall I am extremely satisfied and would come back!