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Real Reviews from VERIFIED CUSTOMERS
Diane R. VERIFIED CUSTOMER
Vehicle Make : Kia
Mr. **** WAS A BIG HELP TOO ME..I THANK HIM FOR HIS SERVICE EXCELLENT CUSTOMER SERVICE THANK U MR. **** and your staff.
11/29/2017
Phyllis . VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service! Great staff!
11/29/2017
Vashion W. VERIFIED CUSTOMER
Vehicle Make : BMW
Before they call you to pick up your vehicle, they may want to do a first walk through themselves with a manager or supervisor signing off on it, before the customer gets there to do the final walk through, so that any imperfections are caught before the customer sees it, like I did!
11/27/2017
Marlon G. VERIFIED CUSTOMER
Vehicle Make : Lexus
David was very helpful, kind and courteous!!
11/25/2017
Lashun H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you very much!
11/21/2017
Larry G. VERIFIED CUSTOMER
Vehicle Make : Kia
It was great working with Keda, she had good customer service skills. Thanks for giving us great service.
11/18/2017
Lorena N. VERIFIED CUSTOMER
Vehicle Make : BMW
Body work was fine, but interior was extremely dusty. All surfaces were covered with a fine powdery dust. This was not noticed until mostly home and was disappointed to have to clean up this mess in a new car.
11/9/2017
Lee Y. VERIFIED CUSTOMER
Vehicle Make : BMW
My service was absolutely wonderful! I worked primarily with Keta, and she was AMAZING! Keta kept me abreast of the stages of repair as well as all contact with the insurance company (I was hit by a truck and the company paid for everything). Keta was instrumental in making sure I was back in my own car as soon as possible. She called, texted me from her Phone and emailed me. On the day I dropped off my car I was in a conference and short on time, Keta had the papers ready for me to sign and enterprise on its way!
11/2/2017
Helen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful finish! David did an excellent job on my car.
11/1/2017
Angie L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very pleased with the service I received. You all made an unfortunate event much more bearable. Anthony went above and beyond in his attention to detail in taking care of my car and making sure the process was as smooth as possible. I will remember Classic Collision in the even I’m in need of these services again and I will happily refer others to your establishment as well. Thank you!
10/31/2017
Gretchen H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very informative,timely, and professional.
10/28/2017
Katrina B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a very good experience. Kita was the best from schelding my appraisal to bringing my car to get fixed. If you need help with your car I recommend Kita. Thank you Kita for all your help.
10/26/2017
Cleon J. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job
10/24/2017
Ivory Chevrolet. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always a pleasure
10/24/2017
Jane G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your staff were all very friendly.
10/23/2017
Lawrence R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completely satisfied best service I have received in my 72 years.????
10/20/2017
Felicia M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would like to thank Anthony McNelly for walking me through the process and explaining everything in detail. The staff was very friendly and courteous. My vehicle looks almost new. Classic Collision you do excellent work. Felicia M
10/20/2017
Jamal H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication
10/20/2017
Deborah I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communications about my car weren't true. I was given FALSE INFORMATION about the completion of my car and it was not brought back to me in the same condition that I carried it to Classic Collision. It is now not in running condition and that is my only transportation. I am highly dissatisfied and upset that the repair man and a woman informed me that my car had broken down on the way to my house AFTER THEY ARRIVED AT MY HOUSE. Why was I not notified at the time via phone? I will be investing this matter further.
10/18/2017
Concessions H8hjv. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service from great people, they kept me informed on updates from start to finish. Very welcoming to customers during office visit and made sure to contact me about any changes in completions.
10/11/2017