Repairs look great!!
But, parking lights don’t work...hood doesn’t secure properly and the black plastic cover on inside passenger side isn’t secured..
I’ll bring it in after Christmas!
12/23/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
12/17/2017
Megan R. VERIFIED CUSTOMER
Vehicle Make : Honda
Corner panel does not line up with door assembly. There is atleast a quarter inch gap. The power mirror does not function.
12/13/2017
Bryan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and friendly service, and jib well done!
12/7/2017
Charles O. VERIFIED CUSTOMER
Vehicle Make : Kia
I hate writing bad reviews, but I had a number of disappointments with the service that I received with this repair. Here are a few:
****. I had to make an extra trip to the office only to be told that they could have done what they did the second trip on the first trip had someone given me the time of day to find out what I was there for
2. When I came to pick up my car it was filthy inside and the bumper was painted the wrong color
3. The bumper was fixed in a timely manner but when I picked up my car it was still filthy inside and now I’m going to have to go pay a detail shop to clean the inside of my vehicle
4. All throughout the process I was oblivious to how it all worked since this was my first time having a repair like this, and it would have been nice to have had some type of consultation meeting or at least a flyer that explained the process.
In summary I ended up in the office 5 times for my repair and missed a good bit of work, and I still have things I need to resolve out of my own pocket for cleanup, so it was a less than pleasant experience. I hope this feedback can be helpful for future customers.
12/6/2017
Roger N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks showroom new. Great job
12/5/2017
**** D. VERIFIED CUSTOMER
Vehicle Make : Buick
They did a great job in my car
12/1/2017
Carol H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people at every step of this repair were friendly..polite...Very helpful. Just got the car back and it looks terrific.
12/1/2017
Dantaya H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for taking care of my car Dallas. He looks New again
11/28/2017
Amanda T. VERIFIED CUSTOMER
Vehicle Make : Acura
I am really happy with how my car turned out, it looks great!
11/23/2017
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Manager And office staff went out of their way to help me. The Body shop even buffed my headlight as only one was replaced by the Insurance and it was noticeable After they buffed the other one the appearance of It compared to the new one was a lot better. They did not have to do that for me but they wanted to make sure I was happy. Thanks for your help. My front bumper and new head light looks awesome
11/16/2017
Luther C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Keep up the good work!!
11/15/2017
Philip M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
John Harris did everything to expedite our repairs. Their personnel kept us updated on every status change. Jennifer was especially helpful and broke down the timeline for us so we understood exactly what was going on. Great shop!
11/11/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Dodge
They went above and beyond to include washing my car and making sure it was vacuumed out and tires were all aired up before giving it back to me
11/9/2017
Haley D. VERIFIED CUSTOMER
Vehicle Make : Honda
My vehicle has not been picked up. My repair was incorrect - the bumper installed was not the same color as my van and John Harris tried to pass it off as complete.
11/1/2017
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Kia
I accidentally hit the no button on the last question. Not sure what the question was. However, my experience was great and satisfactory. Thank you!
10/31/2017
Cwo Robert. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Outstanding service. Very friendly.
10/25/2017
Lewis W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job well done.completed much sooner than expected. Thanks!