Took nearly two weeks for an appointment then took nearly two months to get car back for a simple bumper repair. To make things worse the air conditioning was broken upon pick up and it was working before. I have to bring the car back in to be fixed next week
10/28/2017
Wilton R. VERIFIED CUSTOMER
Vehicle Make : Lexus
We appreciate the regular text updates and timely completion of the repair.
10/19/2017
William B. VERIFIED CUSTOMER
Vehicle Make : BMW
The text msg. Your offices sent to me indicated my car would be ready a day earlier than it was, which was kind of frustating. Other than that everything was fine.
10/18/2017
Maryanne B. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is a great place to bring your car. Got our car done 5 day’s before
Completion date!
10/8/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Diana at Newcastle was great to work with. Always kept me informed. The text messages are a great way to update clients. Hertz was great to being the car to the service center and easy drop off. I will go back there if I ever need to.
10/7/2017
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Honda
I got hit by another car and had to get the damage fixed. It not something anyone wants to deal with but Service King in Newcastle did a great job making it an as smooth as possible experience.
10/5/2017
Steve T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Entire staff was very helpful. Car repaired very quickly.
Thanks
9/29/2017
Romeo S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate the texts and calls giving frequent updates of the progress.
9/28/2017
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work on my Jeep...staff was very professional. Dean Bey provided excellent customer service!
9/28/2017
Jodine B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great. Thank you for cleaning it beautifully as well.
9/20/2017
Steve M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very smooth transaction. Their system is set around setting expectation and keeping you up to date on expectations. Handled all the insurance negotiations. Buffed out other areas for free. Rental car delivered on the spot. Very pleased with service ling
9/15/2017
Miles F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything went very smooth and everyone was super nice.
9/9/2017
Kim F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work
9/8/2017
Nick S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service
9/3/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Volvo
The call and pick up experience was exceptional
The fact that he let me know and stayed open so I could pick up Sat
Impressive and great customer experience!