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Real Reviews from VERIFIED CUSTOMERS
**** J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Above and beyond. Will always trust paceline
2/19/2018
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was a 10 if 10. The automated update text system needs some work. Someone needs to be sure the updates are accurate before the text is sent. I got a your car is 62% done and the car will still be ready on 2-20-10 text on 2-13-18, the same I got the call I got the call my car was ready! I get it’s an automated system but it’s useless unless the info being sent is reasonably accurate!
2/15/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your team kept me informed of progress, did exceptional work, and remedied an issue that I thought was just one of those unique qualities of my car.
2/2/2018
Linda G. VERIFIED CUSTOMER
Vehicle Make : Ford
You went out of your way to coordinate the rental pick up and drop off as well as let me get there a bit late to pick up my vehicle when it was finished. The car looks awesome. Thank you,!! I would recommend your business to anyone needing an excellent auto body shop. You rocked it!!
2/1/2018
Ronni P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job good communication thank you
1/31/2018
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Kia
Paceline gave my baby a facelift.(Kia optima turbo). Debbie was very informative and made sure I was always updated on the progress of my vehicle repair. Thank you Paceline for making my car a beauty again.
1/30/2018
Freddy F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
For the second time going to Paceline my husband and I wouldn’t take our vehicles anywhere else. Debbie is awesome and the guys who fixed our car were fast and great.
1/29/2018
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Friendly, helpful staff. Car ready before expected.
1/27/2018
Traci H. VERIFIED CUSTOMER
Vehicle Make : Honda
Debbie was kind and kept me updated
1/25/2018
Elonia R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Paceline Collision used to be Dependable body and paint shop..Quality of service to me is still number one...would recommend to anyone...Thank you for your service.
1/20/2018
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service prompt repairs. I have never been so satisfied with a repair service since I've been in Copperas Cove, (1975). I would recommend your service anytime. Staff very courteous, helpful & knowledgeable. It made a very stressful situation uncomplicated. Thanks to all at Copperas COVE Paceline. P.S. Debbie is the best..
1/12/2018
Jody C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We’ve used Paceline twice in the last three months. Completely satisfied and happy both times. We’ll continue to use them whenever we need a body shop and refer all our friends and family!
1/10/2018
Hugh H. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate the thoroughness of your estimate and the readjustment as you further investigated the damage to the vehicle.
1/5/2018
Bobbie F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Love love love Debbie at the front desk. No hassles and everything was done quickly and perfect.
1/3/2018
Rachel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous Friendly....i felt good knowing my car was with PACELINE COLLISION Copperas Cove, TX
12/30/2017
Michaela B. VERIFIED CUSTOMER
Vehicle Make : Ford
I strongly believe that if you want the best repair for your car Paceline is the shop to take your car to. I loved how I received an update on my car almost daily. I felt that they were just as concerned about my vehicle as I was. Their customer service and car repair quality is top notch! I will always recommend Paceline to anyone! I am impressed with how far you have taken this business from your beginnings at Lampasas Collision Center a long time ago!
12/23/2017
Decher W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great
12/21/2017
Jimmy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and friendly staff. Very knowledgeable about repair and insurance information.
12/19/2017
Paul D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair is not complete. I expressed one concern that the horn changed sounds after the accident. Paceline did not even address the defect, nor did they report it to the insurance company. Also there are several areas where the paint is chipped on the right front panel. These chips were not present before the accident. I would like for my vehicle to be repaired to the condition that it was prior to the accident.
11/25/2017
Cody T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing job
11/10/2017