The service and professionalism shown at Paceline is second to none. I was extremely impressed. I was constantly updated on the status of my vehicle. If anything needed to be done in was notified, and once the repairs were completed, I was walked around my vehicle and given a detailed explanation of all the repairs that were done. I thank Paceline so much for their services. Also I want to thank Cory, at the Copperas Cove location. He is the epitome of a professional.
1/29/2016
Mike H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The fender flaires on the back aren't fully secured to my truck
1/28/2016
Hill S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took a little too long, but so is life.
1/27/2016
Karl G. VERIFIED CUSTOMER
Vehicle Make : Ford
Myra the young lady was very pleasant and very knowledgeable I enjoyed talking with her and she really my me feel like family every time I talked with her and answer all my question and kept me well informed
1/14/2016
Johnny J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Service & Great Team
1/9/2016
Dotou R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all did a great job. I like your honesty. Thank you
12/24/2015
Carrie V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They do great work
12/18/2015
L J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional and courteous staff..
Excellent work...
Well recommend to family and friends
12/3/2015
Carrie V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They always do a great job
11/27/2015
Jason H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you guys for all your hard work. We have not received our Jeep back yet but we are confident that all repairs will be completed and my 2015 Jeep Cherokee will look as it did when I first bought it.
11/27/2015
Dionne S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From start to finish, the service was superb. Great customer service from the entire staff. I was constantly informed on all updates of my vehicle as it transitioned from the different departments within the shop. The finalization of my vehicle was as if it was never involved in an accident. Overall, great experience. I recommend paceline to anyone who is seeking customer and vehicle satisfaction.
Derrick
11/26/2015
Margaret F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the updates that I received and the quickness with which the repair was accomplished. Everyone was extremely courteous.
11/6/2015
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Superior customer service and first quality workmanship led to an outstanding experience. I will recommend this facility!
10/31/2015
Stanley W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very please with the people my truck look good thank you so much I woul tell othes about them
10/30/2015
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff at Paceline Collision in Copperas Cove were very prompt with notification. Thank you for a great experience with my very first accident repair!
10/30/2015
Michael A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was satisfied with the work they did to my truck. They fixed my truck and made it look brand new again and the customer service was great, however, while my truck was in their possession they damaged my truck. They hit my truck and scraped up the side of it. That is the only complaint I have. I had to keep my rental and leave my truck an extra 5 days because they hit it.
10/30/2015
Derric W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the outstanding service. I love that you will do whatever it takes to satisfy a customer. I'm very elated.
10/23/2015
Diana W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service! My car was ready so much sooner than expected and it was a nice surprise to have it clean inside and out. You made an unpleasant experience easy and hassle-free!
10/15/2015
Theresa N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everyone was very nice and I received a text message every day about the progress of my car repair. I would highly recommend them to friends and family. Thanks so much!
10/14/2015
Manuel J. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job. Friendly, helpful and professional staff. Most pleased by the speed at which repairs were completed. Originally estimated job would take 4 days. Dropped off Monday morning at 9:00am and picked up Tuesday at 3:00 pm. Thanks for everything.