Everyone we talked to was very polite and answered any questions we had. The procedures in place made it very easy to deal with everything. Having rental car there, billing, insurance, etc. it was fixed quick and all cleaned up and ready when picked up. Having Email and text updates is a great idea. Would use South Hill Collision in the future if needed. Would also recommend the shop to friends too.
10/1/2017
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Ford
My headlights are significantly out of alignment even after it was listed as being complete
9/30/2017
Lauren D. VERIFIED CUSTOMER
Vehicle Make : Audi
I really appreciated the fact that I could pull in after my accident and get an estimate. That you dealt with my insurance company and handled all the details. I also loved the email updates!! Thank you.
9/29/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Loved the way you kept me informed. Finished a little ahead of estimate. The car looked perfect when done and was cleaned up better then when it came in.
9/29/2017
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks new
9/27/2017
Brooke M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Looks great!! Brandi is #**** in customer service!!! Only one more corner of my jeep to take out so I'm sure I will be back!! Thank you!!
9/26/2017
Lynne Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a job well done in the timeline quoted.
9/25/2017
Tina C. VERIFIED CUSTOMER
Vehicle Make : Nissan
There are some spots on my car where the bumper and car meet that the paint looks to be chipped as well as a spot on the rear passenger door.
9/23/2017
Andre A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service.
9/23/2017
Laurel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a very nice job and cleaned the car when finished. The time they took seemed reasonable and they kept me informed during the entire process.
9/23/2017
Brian E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks like it was never in an accident
9/22/2017
Amanda Q. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Fantastic job!!! Thank you!!!
9/16/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tahoe looks perfect! Couldn't be happier with the work done. I'll definitely be referring to you as much as possible. Thank you very much!!
9/16/2017
Marilyn G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Need better more frequent updates
9/16/2017
Christopher E. VERIFIED CUSTOMER
Vehicle Make : Nissan
You always do an excellent job!! And my car was ready two days early. Thanks so much!
Chris Egan
9/15/2017
Linda Rae. VERIFIED CUSTOMER
Vehicle Make : Honda
I was impressed by the caring service I got and how soon you were able to get it done. I will recommend you to others. Thank You!!
9/15/2017
Robert J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would recommend to a friend sounds good quality service
9/14/2017
Brian B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I picked up my car the guy told me the battery had died and they had just jumped it. I went straight to the emergency room where my fiancees son was after breaking his arm. When we went to leave my car wouldn't start so now I'm waiting for someone I called to give me a jump. I didn't leave my car there with a bad battery but I sure left with one.
9/13/2017
Karen R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
my mileage shows that my car was driven over 350 miles. I'm concerned about that. would like an explanation.
9/13/2017
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Nissan
South Hill Collision is the premier motor vehicle repair facility in Washington state for a lot of old fashion reasons: attentive customer service; quality work; they standby their work; they coordinate directly with insurance companies; they have quality working relationships with adjusters; and ensure communications throughout the process.
Dealing with a wreck is a hassle - they take the hassle out of your hands and take ownership to that! I cannot speak highly enough of South Hill Collision. USAA Insurance - my carrier: know my motor vehicle will be taken care of as soon as I mention South Hill Collision!
Additionally the ownership and leadership of South Hill Collision is engaged in our community helping those in need and doing the kind of charitable work that strengthens our community.
Respectfully,
Daniel "Dano" Russ