Thanks for the great job and the communication was awesome!!!!
Becky and Ron
7/24/2015
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Buick
very good , keep on exdaning
7/24/2015
Dewey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeremy took me through the process and did a great job of laying out the expectations from the beginning. I also appreciated the way everyone worked as a team, so if I called & Jeremy was with a customer, someone else was more than willing to give me an update. It's apparent Herbs has spent a lot of time making customer service a priority.
7/20/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Kia
Jeremy was fantastic. He kept me in the loop with what was going on with my car every step of the way. He made me feel comfortable with process and with choosing Herbs because of his knowledge, patience, and level of service during our conversations. It was because of Jeremy that I choose Herbs. Truly a fantastic experience for me with Herbs but more specifically Jeremy. I would recommend Herbs, Jeremy in particular, to anyone. Thank you Herbs for taking care of my car and a big Thank you, again, to Jeremy for taking care of me. I can't say enough good things about the level of support and service Jeremy delivered.
Mike Evangelista
6/27/2015
April H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm so glad I was sent this survey. Because I LOVED how amazing my experience was with ya'll. Jeremy was very helpful, the reminder texts were so efficient and any time i had to call in, ya'll knew exactly what part of the shop my car was in. It made for a very nice experience in such a bad circumstance of me getting my car hire in the first place. Thank you for being kind and efficient. Also the work on my car is beautiful!
6/27/2015
Jay J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Would definitely use them again.
6/24/2015
Cwo David. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous job done on my car as well as great customer service and always friendly employees!! Thanks for giving my car back better than when I left it, including the final clean-up.
6/24/2015
Joy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I didn't hear from my contact person after I dtopped off my car and the bumper was rrmoved to report any additional damage found and to confirm the estimate, Otherwise very smooth operation and experience.
6/14/2015
Joe F. VERIFIED CUSTOMER
Vehicle Make : Fiat
The process was made easy and I was kept informed daily I really appreciate the service.
6/10/2015
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was so friendly and helpful. I was always kept up to date on how my car was progressing and it was finished sooner than they said it would be.
5/31/2015
Vincent O. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service from dropping Van off until work was completed. Jeremy kept me up to date on status. Quality of finish work was outstanding.
5/31/2015
Ronald G. VERIFIED CUSTOMER
Vehicle Make : Honda
Ok. I've been a customer 3x in less then 2 months. Expecting a discount on the next one!
5/28/2015
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The text updates on my car were great! Everyone was helpful and made the process easy.
5/26/2015
Danny R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jeff **** did a great job keeping me informed with the repair process. Very professional and knowledgeable!
5/23/2015
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I noticed the paint on the new bumper assembly doesn't match the hatch or quarter panel.
5/7/2015
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's always does a great job!
5/7/2015
Tiffany B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. Everyone was friendly and accommodating! Thanks to Jeff and Herbs for the quick turnaround!
5/6/2015
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Ford
The best!!! Customer service was excellent!
Thank you- Halee