I am always Pleased when I pick up my car.
Everyone there says Hello, Smiles, are Friendly!
Jeff, the Gentleman that has handled my vehicle
goes over my receipt, gives me a chance to ask
questions. He then always takes me
to my car to check the repairs. Then always Thanks
Me for my trusting Herb's to do the Job. Always Happy!
2/6/2015
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Jeff was wonderful to work with, a top-notch professional who went above and beyond for me. The desk gal was also very friendly and helpful. The staff and service at Herb's in Frisco cannot be topped!
2/6/2015
Gabriella D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience and great work! No suggestions
2/6/2015
Rochelle D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jeff was so professional and he kept me updated during the whole repair.
2/4/2015
Deborah A. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely amazed at how fast the repairs were completed, how good the job looked, and the manner in which Herb's kept me informed every step of the way. thank you.
2/3/2015
Keri K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well done.
1/29/2015
Lee K. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done. Can't tell that it's even been worked on. It's the reason I've always brought my cars to be worked on is that the work is good and timely.
1/29/2015
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast and friendly service. Would use again. Thanks!
1/23/2015
Rola B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Jeremy and his staff were professional, honest and helpful. They explained everything to me clearly and patiently, were courteous and kept me up-to-date on my car's progress and completion time. The car looks brand new. The rental car was available on time too.
1/15/2015
Tracey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. In time they promised.
1/14/2015
Roger F. VERIFIED CUSTOMER
Vehicle Make : BMW
The entire experience was hassle free. I never had to call & check on the status of my car because I was updated throughout via text messages. I was impressed with the service from start to finish! You have a customer for life & I'll definitely tell my friends about Herb's. THANKS SO MUCH!!!
1/11/2015
Danny R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service,way above what was expected
1/9/2015
Sean C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient, updates automatic and helpful.
1/7/2015
Linda S. VERIFIED CUSTOMER
Vehicle Make : Kia
This is about the 3rd or 4th time we have done business with Herb's over the years, and we keep coming back because you guys always do a great job.
12/14/2014
Candice M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a wonderful experience. They explained everything they did step by step &
Always kept me updated frequently. They also were very friendly & helpful.
I would definitely use them again.
12/9/2014
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car was finished when promised.
12/6/2014
**** D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great feedback and service!
12/4/2014
Nawshi W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Herb's did just an awesome job. My serviceman Jeremy was the epitome of great customer service. If unfortunately another such occurrence happens, Herbs will be the place I will take it to for sure. Thank you for perfect customer service and job very well done.
11/26/2014
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jeremy and the receptionist were awesome to work with! Thanks for everything!
11/25/2014
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Used Herb's when I first moved to Tx 21 years ago and have never used anyone else and never will. Love the costumer service. my BMW dealer needs to go to the Herb's school of customer service
Jim fox.