I received the best service and the work done to repair my vehicle was wonderful. I was kept informed daily on the progress of the repairs. This is the best experience I have ever had. I will always use Herbs in the future. Jeremy was great and kept us informed. This experience was a perfect 10!
11/23/2014
Devin C. VERIFIED CUSTOMER
Vehicle Make : Scion
Very fast and friendly service!
11/20/2014
Carl C. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, Jeff S. was extremely professional at the same time making me feel I was his most important customer. Next, I really liked the daily updates of the progress. Then, of course, the quality of the work and total cleanliness of the vehicle when finished. Also, the ease and friendliness of the Enterprise rental personnel was comforting. The whole experience was actually a pleasure.
11/15/2014
Linda V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks fantastic! Better than expected. Chis smhoyer is awesome!! I loved the text updates and the ease of getting a rental car. My experience could not have been more positive. I will recommend you to anyone who need auto body service. Thanks for being so great!!
11/14/2014
Rigoberto C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My csr/damage analyst Jeremy **** was excellent in informing me about my vehicle repairs. It was great customer service, the car was in and out of the shop with great updates on how my vehicle was going. I would recommend any one I know that needs collision repais to come to herbs in frisco.
11/8/2014
Jody K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome experience! Professional from start to finish and my car looks better than new! Jeremy was great to work with.
11/7/2014
Kay T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tell Jeremy that he was so very helpful in doing the estimate and going over all the steps in the process of restoring the car to its original finish.
As usual, Herbs Paint & Body will always have my recommendations to all who ask. Floyd Thiessen
10/31/2014
Alyson S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I needed to pick up the car earlier than the time I
was told it would be ready. Jeramy understood my
time problem and had the car ready sooner than I
requested. I appreciated the extra effort which made
my day go more smoothly. The car repairs were
great.
Lynn ****
10/31/2014
Kathryn R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fabulous service from start to finish!
The gentleman who detailed my car prior to delivery did a truly outstanding job!
My car has not bee this clean for years and years/--kudos to him and the entire team
10/25/2014
Tasha N. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done! I was running late due to traffic and Jeremy **** waited for me even though the office was closed. Great customer service and it was duly noted!
10/25/2014
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Both drop off and pickup of my car was quick and easy.
10/11/2014
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was absolutely a great experience. Loved the text messages and email updates. The staff was super nice and helpful. Will be back if I ever need body work again.
9/27/2014
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked that I was kept up to date via email
On the progress of the repairs.
8/22/2014
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The repairs were great! Customer service was awesome!
7/26/2014
Jan Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone at Herb's was great and the car looks awesome. Thank you very much!
7/25/2014
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Nissan
No constructive comments here. I will always use Herb's moving forward. Quite possibly the best body experience in my life. Everyone was fantastic.
7/3/2014
Michael L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was a great experience. We've used herbs several times in the past and have always been happy with your work. Thank you
6/20/2014
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
It took entirely too long. My car sat, with nothing being done to it for weeks. My friends car (same make and model) that was parked directly next to mine in the same hail storm was in the shop getting fixed for 4 days. Mine has been in your facility for 30 days. And I still don't have it. Won't be doing business with you again.
5/28/2014
Kent B. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to have them hunt down the antenna that they took off my car. Jackie is making it right by ordering a new one for me.
3/21/2014
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the updates on progress. Also, Jeremy and Cali made sure I was taken care of through the entire process.