Pleasant encounters, I loved the text message updates. Speedy fix!
10/20/2016
Margarita V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked receiving text updates about my car repairs. **** was extremely polite and helpful.
10/16/2016
Raymundo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comments
10/11/2016
Christine L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repaired in a timely manner! Kept me informed during the whole process...
10/1/2016
Jose B. VERIFIED CUSTOMER
Vehicle Make : Honda
Costumer services it's terrible
10/1/2016
Darolyn S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The messages that I received about when the car would be ready were very confusing. I received a text saying it would be ready on October 3rd, but the phone call said Friday, then a text saying on track for October 3rd.
When I picked up the car I was told that my headlights were out and I needed to replace the bulb, but I took the car to my nephew and he found that the lights had not been plugged back in after the repair.
10/1/2016
Shirley B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car was not repaired
9/25/2016
William G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked the updates on the progress of the work on my vehicle great job thanks very much for great service7
9/21/2016
Michal R. VERIFIED CUSTOMER
Vehicle Make : Toyota
**** was a great help. As the claimant he set me at easy right away. The insurance company, based on pics, sent me $722 and eluded to the fact that that was enough to fix the vehicle. **** got me in next day, took over with the insurance, finished before the estimated date, and did a great job. Even went above and beyond. Total cost to fix $1700 and I paid $0 (as it should have been.)
9/18/2016
Cheniqua C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King is the Best
9/18/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything went very smooth. I was wondering about the total payment. Star farm had allowed a $160 " credit" to NOT replace the black guard under the rear bumper and my wife signed off on that. Service King had all the info pertaining to our claim through State Farm yet the item mentioned was replaced anyway and we were charged accordingly. We made no fuss about it at the time we picked up the vehicle but began to look at info provided to us at the time. It is my belief the correct charge should have been $599.81 - $160. The rear guard should not have been replaced. Had Service King questioned about the " appearance allowance" it could have easily been explained and we would not have been charged the extra $160. Everyone we dealt with was very accommodating and very polite. Thank you , Mike Reed
9/16/2016
Laconna L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Wow, nothing but good things about my experience. I appreciate Yontel and his professionalism and I Ann glad to have my car back.
9/16/2016
Jane H. VERIFIED CUSTOMER
Vehicle Make : Honda
Chet and Laura were real nice. I appreciate the good work on my car. It took a little long, but I understand the frame machine broke and had to be repaired. It actually worked out fine for me. Thank you I'll likely be back with my Mom's car.
9/14/2016
Leslie P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work! Thank you!
9/8/2016
Elieen W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I loved, yes loved getting the text updates every couple of days from beginning to end. I also liked the personal car updates texts from 'Chet'. 'Laura' was great at just keeping her patience with me as I asked my many questions. Even the gentleman who gave me an extra few minutes after 6pm to help me navigate through my repair statement when I picked my car up yesterday after work. My sincere thanks to everyone.....Eileen
9/3/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly and nice kept me updated on my repairs I would recommend friends and family .
9/2/2016
Carole T. VERIFIED CUSTOMER
Vehicle Make : Honda
Chet Trammell at the Mesquite Service King off of I-30 was very helpful and professional. I appreciated his service and his taking the time to walk me through line items. Great service! Thanks a lot. Carole.
9/1/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body shop done an excellent job. Thanks service king.