No suggestions, everything was great, the receptionist Laurie and Chet were so kind
3/26/2016
Christina C. VERIFIED CUSTOMER
Vehicle Make : Honda
Th best experience I've ever had with a car repair! Super knowledgeable and very friendly. Excellent customer service and they even gave me frequent updates as my car was repaired. I'd definitely recommend this shop to others. They made the process stress-free!
3/26/2016
Liz K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for keeping me informed via text msg great customer service
3/25/2016
Keetia H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I think vontel and his team we're very prompt and they did a really good job on the repairs vontel tell me that he would be thru within a week and that was real true he was done and the work is great thank you Service King for putting me back in my car within a week
3/25/2016
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Lexus
**** &! Receptionist were great. Having car rental close is a big help too.
3/23/2016
Cleophis P. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleased with your service.
3/23/2016
Cesar M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The front passenger inner fender cover was not replaced even though it was mentioned during the initial walk around, when we discussed about the damage that was caused on the vehicle by the accident. The bill also called for a car wash and detail, but there was residue from the buffer on
the front bumper, diver fender, driver door, and driver side mirror. There was even some residue on the steering wheel, shift knob, gas, brake, and clutch pedal. I'm guessing from when the technician was driving the vehicle after he was done buffing the vehicle. Besides those issues the rest of the repairs that were performed look amazing.
3/21/2016
Myiesha F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a good experience with Service King. I was really nervous about leaving my car but My service advisor Zontell Jackson was the best. He assured me that my car would be put back together correctly and like new. He was very informative, explained the repair work and kept me informed of the process every few days.
3/18/2016
Diana M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was so pleased with the updates this is a new service because last time I wrecked my car this did not happening and I was calling all the time fir an update
This rocks
Zontel Jackson was great
Car looks teirrific
I did not look real good yet but will tomorrow and I Am due if I find anything it will be handled
Job well donr
3/18/2016
Isaac P. VERIFIED CUSTOMER
Vehicle Make : Jeep
My service rep was extremely helpful and made this whole process significantly easier. A on professionalism
3/18/2016
Jane Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service representative was excellent!
3/16/2016
Tammy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks much--car looks good as new!
3/15/2016
Arnada D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff at the shop were very concerned about my satisfaction. Very good customer service, very friendly, and very informative. I enjoyed working with **** very much.
3/10/2016
Katherine U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for keeping me updated on the status of my car until it was ready for pick up.
3/10/2016
Tina S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service
2/29/2016
Donald N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service from start to finsh
2/29/2016
Andre S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience . Zontel made process easy and stress free
2/20/2016
Lawanda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Zontel was courteous, helpful, informative and assuring
2/11/2016
Anne N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your website and hours posted on the door said you open at 8am. I got a message my car was ready, so I came in at 8 with a busy day planned. The door was locked, lights in the office were off, no one answered the phone, and we could find no one when we looked around back. We waited 12 minutes and still nothing. I had to rearrange my whole day. When I did pick up the car, the fellow said he was in fact there, but was in the back opening gates or something. To me, if your door is locked and lights are off and no one answers the phone, you are not open. Even if you're actually there somewhere. Either a note should be posted or some indication there is someone there, or say you open at 8:15 if it takes you 30 minutes to actually open. The actual work and everything else was fine, but I was very unhappy about pickup.