Lack of communication in the beginning caused some misunderstanding on my part. If the person calling to make appointment could have explained service King's procedures and eprojected due date, I would have understood what to expect. I have no complaints after that initial visit.
5/26/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Mazda
My rep did a great job!
5/16/2016
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was all good.
5/2/2016
Brent T. VERIFIED CUSTOMER
Vehicle Make : Ford
My drivers side rear bumper is damaged. It was not damaged when we brought it in.
5/1/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service! !
4/30/2016
Betty M. VERIFIED CUSTOMER
Vehicle Make : Saturn
All your staff was very courteous and professional. I appreciated the updates I received throughout the process. I was very impressed with the service I received
4/27/2016
Melodee B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very well
4/22/2016
Terri D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My representative Zontel was fantastic. However the convertible top on my car is misaligned and it will have to be put back in the shop and another rental will have to be made so that it is properly fixed. I have a hard time believing the company that put the top back on the car didn't know it was not right.
4/16/2016
Bobby H. VERIFIED CUSTOMER
Vehicle Make : Mazda
chet was the best
4/16/2016
Leon B. VERIFIED CUSTOMER
Vehicle Make : Buick
Looked good
4/13/2016
Albert W. VERIFIED CUSTOMER
Vehicle Make : Nissan
N/A
4/13/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King went beyond my expectations! They went out of their way to put me at ease during this stressful and difficult time. The work on the vehicle was outstanding. I would recommend them anytime. **** in Mesquite took very good care of me. Totally satisfied with the service I received.
4/12/2016
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Ford
my repairs were finished early and the communication throughout the process was incredible!
4/9/2016
Jeffrey F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
From dropoff to pickup, I was treated with respect and total professionalism by all team members of this Service King location. The Service Advisor that handled my project, Mr. Chet Trammell, provided excellent leadership and communication, and is a true Professional in his field!
I very highly recommend Service King, (specifically) the 4036 W. I-30, Mesquite, Texas location!
4/8/2016
Danny S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mr. Jackson provided excellent service! Appreciate the updates and care taken with my vehicle.
4/7/2016
Terrence S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Zoster was very personable with my wife and I throughout the period that our vehicle was in service. He also kept us in the loop on the status of the car.
4/4/2016
Kevon K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Zontel is awesome! Great professionalism and customer service. I will definitely recommend Service King in the future.