The insurance company did not know that you had arrangement with Enterprise and that I would be pick up there. I worried about how I would make arrangements once I dropped off the car. Please pass that along because this was almost a deal breaker for me
10/27/2016
Abigail B. VERIFIED CUSTOMER
Vehicle Make : GMC
The rep helping me, Desiree, along with the front desk was very nice and very helpful and knowledgeable about the whole process. I also was very appreciative of the rental car availability in house - it took a lot of that hassle away and everything was made super easy. In addition my vehicle was ready a couple days before promised so I got it back sooner. I'm hoping I don't need collision repairs again but I deginitely know I would go back there again.
10/17/2016
Harry W. VERIFIED CUSTOMER
Vehicle Make : GMC
Very satisfied.
10/15/2016
Vinniesha A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fender not completely put back on, right signal light is not working correctly now. In addition to right signal light icon stays on dash board while driving now !!!!! Very upset.
10/9/2016
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
So thankful for the helpful and friendly service!
10/8/2016
Jarred G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Chris was awesome
10/4/2016
Troy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything about the repair done on the Truck was outstanding! I rate it 10 on all aspects!
10/4/2016
Kelly J. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was incredibly friendly and knowledgeable, and answered my questions every step of the way. I even received my car back a day early! Very grateful I was able to survive this experience so easily- Thank you!
10/1/2016
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated being kept up to date on how my car was doing. Heather and Chris were very helpful. And my car looks great . Thank you
9/29/2016
Pamela R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The crew there is fun, informative, helpful and a pleasure to deal with. It was a great experience. Thank you.
9/27/2016
Amy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and on time!
9/25/2016
Fred B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent people working with me to make it a pleasant experience!
9/24/2016
Rosemary H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved that they kept me informed at all times.
9/19/2016
Cassandra C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your team was wonderfully pleasant and the repairs were A LOT faster then expected!! Thank you
9/17/2016
Peggy G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Chris and Heather were incredible. Very friendly and extremely informative. Everything was explained thoroughly. I never had to guess or wonder how the repairs were coming along because I was sent updates throughout the week. I highly recommend Service King, Copperfield. I have used them twice now, and both times I have been one happy customer! Thank you!
9/17/2016
Mark H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked the team work
9/17/2016
Prabhakar A. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the work is very good and well done. Customer service is excellent.
The cost and pricing is decided by "system" and is very expensive in my opinion. The door is a recycled one and it costs almost $1000. I am surprised. I had no say. The paint job with material is another $1000. Labour time estimated by the system not the actual man-hours spent. I felt no transparency.
It is all One sided in my opinion.