Excellent customer service across the board! Not one thing I could complain about.
2/24/2017
Nithin G. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King called me right away after insurance claim. Reception was extremely friendly and answered all my questions made the rental car process so easy. The wait time to drop my car off was quick was only in the office for 15 minutes. The service itself was extremely fast I got my car back in 2 days when i expected the car to be in the shop for at least a week based on my previous experience. The technician was extremely helpful and explained everything to me really well. My experience with Service King was 10/10!!! Highly Recommend!
2/23/2017
James E. VERIFIED CUSTOMER
Vehicle Make : Acura
Great as always!
Thank you
2/22/2017
Ann D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
While I just picked up my car a few hours ago, I haven't been able to look at everything that was worked on, but at first glance everything looks and feels great. My Service Rep, Bryan, was awesome. He kept me in
formed every step of the way and even had everything completed well ahead of the "promised date".
Thank you
2/22/2017
Joaquin M. VERIFIED CUSTOMER
Vehicle Make : Buick
Very pleased with the follow up and Rhonda is very professional
2/21/2017
Curt A. VERIFIED CUSTOMER
Vehicle Make : Audi
Bryan McLemore, my service advisor is an asset to your company. Cheerful, helpful, set expectations and delivered on them. He kept me apprised along the way and made the whole experience effortless. The whole operation seemed to work together to make car repair, something most people don't look forward to, an easy, pleasant, hassle-free experience. Great work!!
2/19/2017
Randall R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks like new
Thanks, Randall
2/18/2017
Andrea G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Brian was awesome! Very professional and it was much appreciated.
2/18/2017
Jamie D. VERIFIED CUSTOMER
Vehicle Make : Ford
Bryan did a great job staying in touch and keeping me updated on my vehicle. The work looks great too. I'm very happy with the service and team
2/17/2017
Amy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job. Very fast!
2/16/2017
Roy G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
great customer service. good work. Thank you much.
2/16/2017
Terry F. VERIFIED CUSTOMER
Vehicle Make : Acura
Car was dirty. The gaps on the trunk and rear door were nowhere near correct. There was zero quality control. No one and I mean no one even looked at this car before it was presented to me. I rejected the repair and told them to call me when it was due correctly. At this point I am very unimpressed with Sevice King's level of quality or workmenship.
2/15/2017
Don M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Car could have been washed
Otherwise great job!
2/14/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Repairs on my car were completed on time. I appreciated the periodic email updates while the work was in progress. I will use Service King again and recommend them to my friends.
2/13/2017
Marsha B. VERIFIED CUSTOMER
Vehicle Make : Honda
Garrett Robinson did a great job taking care of my car and me.
2/12/2017
Patty P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very prompt and courteous service, from the front service counter to Garrett. We were kept up to date on the status of our repair every step of the way. Car repair was completed in a timely matter and when promised.
2/12/2017
Alberto H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job overall
2/11/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Lexus
There was some scratch, but they are fixing without issue.
2/11/2017
Cory C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bryan Mcelmore is the best. He took very good care of us without hesitation. I own a service company with a few trucks and service king is my choice from now on because of him.
2/11/2017
Paul G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Took a little longer than we would have liked but communication was pretty good.