Scott provided an excellent customer service to us.He went beyond his regular CSR duties and helped us to repair our BMW fast, on time and in a professional manner . I am very satisfied with the repairs and the service.
10/16/2016
Audrey P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks so much Amy for providing such great service and caring about how my car looked. Glad to have my car back!!! It looks great!!!
10/16/2016
Heather B. VERIFIED CUSTOMER
Vehicle Make : Acura
Val was great. He did a great job keeping me posted on the status of my car.
10/15/2016
Jules L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Scott was an awesome representative. He was very timely with his reports and true to his word. I'm am very satisfied with my experience with him and Service King. I am happy to refer anyone in need to Service King.
10/15/2016
Mujahid S. VERIFIED CUSTOMER
Vehicle Make : Toyota
nice hassle free. thankd
10/14/2016
Guillermo R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was perfect.
10/14/2016
Steve S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amy Wood, my service provider was amazing. She was courteous, thoughtful and kind. She genuinely cared to make my experience with Service King a great one. Probably the best customer service I've received in a long time. She deserves recognition for her hard work and commitment to excellence on behalf of her customers.
10/14/2016
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautiful work on my car and Doug Waldrep and Kathie Trejo provided excellent customer service.
10/14/2016
**** A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience and it was nice that the vehicle was done exactly when estimated. That made it so easy for me to plan my week. Thank you Service King
10/12/2016
Sue W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was nice to have a comment once in a while to keep me updated on the progress. Thanks
10/11/2016
Angel A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received a message yesterday at 3pm saying that my car was ready to be picked up.. another message at 7pm.. today I called to confirm and set an appointment to pick up my car and they say that it was ready.. When I arrived I waited 15 minutes to listen that my car was fixed but nothing totally clean.. that it was the 5th in line to be washed and cleaned.. if they sent me messages and even confirmed that it was ready, why was not... I lost more than 30min and the only solution offered was to wait until Monday to get my car.. that's unacceptable and if you text a customer that the car is ready it should be actually ready..
10/9/2016
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : GMC
Very quick repair.
10/8/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service. Very happy. Thank you.
10/8/2016
Karla M. VERIFIED CUSTOMER
Vehicle Make : Acura
I love this location! Work is amazing and customer service exceptional.
10/8/2016
Janet T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daily communications via texts regarding updates on my auto .
10/7/2016
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep me up to date about progress of my car. Returned it to as if I had just bought my car
10/6/2016
**** N. VERIFIED CUSTOMER
Vehicle Make : BMW
Jaylin was soooooo great. Texted me every day or so with status updates. I didn't have an appointment but was very accommodating when I came in.
And, best of all, it was completed a full week early and my car was washed and polished! 10/10 service. Very impressed.
10/6/2016
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very timely repairs, excellent and friendly customer service.
10/6/2016
Aurelio H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks great, job well done! Beat the estimate time of completion!
10/5/2016
Ignacio S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
my experience was OK, but I had to return my car today due to some missing fasteners underneath the bumper and some overspray on my front fender. I think before calling the customer and telling them that the car is ready it should be thoroughly inspected front to back to avoid the customer taking another day to returning the car for needed repairs.
Thanks.