Please disregard my last comment. I am completely dissatisfied with my experience! I picked up my car on Thursday and everything looked fine but I just stopped at the gas station (Sunday morning) to fill it up and the gas tank door opening does not work. Neither does the manual override lever. I cannot fill up the car! It worked fine before I had the repair work done. My car is on empty!!! How am I supposed to drive kids to school tomorrow morning? Totally unacceptable Quality Assurance, and you've put me in a very stressful situation!!
10/26/2014
Marianne M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Glad to b able to pickup my car on Saturday. Gary and others friendly and helpful. The car is back to normal.
10/26/2014
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Gary was very professional and curtious. I cannot speak any higher about his customer service.
10/18/2014
William H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent repair work, and very nice staff! It was a pleasure to be a customer.
10/18/2014
Brea L. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was well done and Gary Benefield went above and beyond in making sure I was completely satisfied. His customer service skills are stellar.
3/7/2014
Valerie W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very friendly. It was a great experience!
9/26/2013
Reginald C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for putting the customer back in customer service. Everyone is friendly, helpful and knowledgeable.
7/25/2013
Yuri E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Oscar was good to work with. Anytime I or my parter have had needed work done, this Service King location is our go to.They and Oscar were great also when my car was totaled two years ago.
7/21/2013
Nina G. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything went great!!!
7/21/2013
Dan T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job eric
7/18/2013
Ever A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanx's
7/16/2013
Robert L. VERIFIED CUSTOMER
Vehicle Make : Kia
Eric was very helpful.
7/16/2013
Suranjith P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ask Eric. I explained to him the issue HE CREATED.
7/15/2013
Robert L. VERIFIED CUSTOMER
Vehicle Make : Ford
12 day delay starting work due to failing to record my phone number at intake. Released truck SEVERELY out if alignment, and failed to assist getting insurance to acknowledge that ****,000 worth if bent tie rods were not normal wear and tear, but at least in part due to impact.
It's been 5 weeks, please do not contact me further, you have made it clear that you were unwilling to go to bat to secure necessary repairs.
7/12/2013
Karl . VERIFIED CUSTOMER
Vehicle Make : Lexus
Great team. Thx eric
7/6/2013
Mahlon W. VERIFIED CUSTOMER
Vehicle Make : Honda
very professional and courteous
7/4/2013
Troy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My agent was courteous and prompt. I had an enjoyable experience .
6/29/2013
Mona M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service nice paint job
6/27/2013
Ao Tong. VERIFIED CUSTOMER
Vehicle Make : Ford
everything was going good, easy,convenient and fast. fixed my crashed car, and made my car clean and tidy inside and outside, but there are something was regret is my car window is leaking when I drove on the highway. I felt uncomfortable and noisy. I think maybe new replaced car door is not too fitted the car body. How could you deal with this problem?!The second thing is they were taking long time before repaired on paper work and rental. I think the customer dont care whose is problem, insurance company, service king body shop or enterprise rental company. We think you are group of combination. I was late on that day which I drop off my car for repairing, because you waste my 2 hours to do that. and my boss was angry on me. The third thing is my gas was gone 50miles, give me an explaination. Before repair, I checked the feedback about service king store, there are some customers said their stuff be stolen or the miles timer was going up. I prepared countermeasure, I collected my car stuff and moved to my rental car, and read my number of miles, but finally, my gas was still gone 50 miles. Anyways overall, I will give 3 stars for my recommendation.
6/26/2013
**** A. VERIFIED CUSTOMER
Vehicle Make : Kia
excellent service repair completed quicker than estimated