Not satisfied with the work and representative was being rude and not willing to assist with issues.
8/4/2017
Cesar M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Still have a right front misaligned section on my vehicles. Needs to be readjusted which I will take back tomorrow on 4Aug17. I still have a blinking airbag sensor as well.
8/4/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Couple of bumps in clear coat. They took it back to buff it out but it still has some bumps in it
8/4/2017
Timia B. VERIFIED CUSTOMER
Vehicle Make : Ford
Professionalism, honest, and trustworthy communication was missing prior to engaging the general manager.
8/4/2017
Tracye W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco did an excellent job keeping me informed of the status of my car. He was such a pleasure to work with!
8/3/2017
Kammy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done!! Everyone was friendly, courteous and I was kept well informed on progress!! 100 % satisfied!!
Kammy S
8/2/2017
Mary Kay. VERIFIED CUSTOMER
Vehicle Make : Scion
They said they would touch up some door marks along passenger
Side and that wasn't done.
7/31/2017
Denise H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marco was very professional from beginning to end and did an awesome job getting my repair done sooner than expected. This was my second repair with Service King at the Mansfield location. Both experiences have been great and the staff is very pleasant and courteous.
7/29/2017
Brad P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was repaired incorrectly and was not accepted both times I was called and told it was ready and I drove to the shop both times and found 2 different major defects with the repair work, so the truck is still at the shop to be repaired correctly. I recommend updating this message/feedback system to reflect the correct status of the repair work.
7/29/2017
Victor O. VERIFIED CUSTOMER
Vehicle Make : Acura
I was kept up to date with the repair process, which enabled me to plan ahead communication was perfect.
7/28/2017
Karen C. VERIFIED CUSTOMER
Vehicle Make : GMC
My running light was never fixed or replaced and my tailgate does not open both ways like it should.
7/26/2017
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Maro was very nice. Explain everything to us. Keeped us updated on my van. Am very please with the work and appreciated the kids that was show to us.
7/26/2017
Waltererica D. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeremy kept me updated and informed.
7/25/2017
Kathy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, and kept me informed, then completed work a full week ahead of schedule.
7/25/2017
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very convenient setup - from Chris the Geico adjuster - to Enterprise - to Billy the Service Advisor to check out at the front desk - you made it a very simple and easy process. Car looks great!
7/21/2017
Jason P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Marco was great. Great communication.
7/21/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Kia
I will be when my car is completly fixed!!!
7/21/2017
Christine R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Roland was Awesome! Thank you very much
7/21/2017
Leroy W. VERIFIED CUSTOMER
Vehicle Make : Kia
Your guys were very quick and professional. They did a excellent job on my car.