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Real Reviews from VERIFIED CUSTOMERS
Vicki M. VERIFIED CUSTOMER
Vehicle Make : Ford
Tell Chelsea we said thank you for helping my wife get up in the truck she couldn't of done it without her. The truck looks great thanks for a Job well done.
7/20/2017
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I asked to receive daily updates. I did not. I had to call and check on the progress. I was i itially told it would be ready on the 15th. I did not receive confirmation of completion. I called on tbe 17th and was told the bumper had just artived but it would probably be done by end of day. It wasn't. No contact. I called on tbe 19th at noon and asked. It was comoleged on tbe 18th but I was not told nor was I called tbe morning of the 19th. I should not have had to keep calling for updates.
7/20/2017
Karen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was professional, informative, pleasant, helpful & courteous. From the beginning to the end. They may have even washed my car including vacuuming it because I don't remember it being that clean when I dropped it off! A great experience including the rental car young man. Thank you for turning my repairs resulting from someone hitting my car into a pleasant & stress free experience!!!
7/19/2017
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King provided great customer service & was very deficient when Gerri g my car repaired in a timely manner
7/18/2017
Dana H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a job well done and a quick turn around. Dana H
7/15/2017
Paige B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was excellent. Thank you!
7/15/2017
Marvin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Not satisfied with the investigation along with the adjuster decision to full repair my truck.
7/14/2017
Alice H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ecxellent service
7/14/2017
Muhammad I. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
EXCELLENT SERVICE Thanks
7/14/2017
Naomy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the great service
7/14/2017
Linda G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone there -from the receptionist to Marco, my service rep - were very courteous and friendly. Marco kept me up to date with the progress on my repairs and was very patient and sure I understood what was happening. The receptionist was always smiling and friendly and willing to help me in anyway she could. My vehicle looks like new and I'm very pleased with the service and attention I received. I appreciate their efforts. Hopefully I won't need to but I know where to go that I trust the service and that's very important.
7/13/2017
Paul F. VERIFIED CUSTOMER
Vehicle Make : Toyota
A car wash would be a nice gesture.
7/11/2017
Joanna B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was given an appointment for my vehicle and I dropped it off and picked up a rental car. THREE DAYS LATER I call and they want to send it to another shop and have not even evaluated my vehicle. Now I am looking at additional rental cost out of pocket.
7/9/2017
Charles P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The car is looking beautiful. I am completely satisfied with the. Marco is a pleasure to interact with.
7/9/2017
Suzanne M. VERIFIED CUSTOMER
Vehicle Make : Kia
Marco was great
7/8/2017
Terrance B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The job was finished earlier than promised and it looks great, so I left the bumper artjst a tip. The only thing I would recommend would be a courtesy car, I had to walk 20 minutes to the Mansfield location from my house.
7/8/2017
Byron M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
So far very satisfied with my experience with service king. Working with the Geico insurance representative along with the service king representative plus the enterprise representative all in one location made the experience extremely productive and quick.
7/7/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jeremy Titus was so Professionally driven that I was very pleased with his quality customer service and keeping us informed on every detail on the repair of Nancy's Mercedes. Service King is where I recommend my family and friends ????????
7/4/2017
Megan W. VERIFIED CUSTOMER
Vehicle Make : GMC
Marcos did an amazing job keeping me informed of the progress on my vehicle. And was able to get me my vehicle back 2 days early! It was a pleasure working with Marcos and Service King!
7/3/2017
Lois K. VERIFIED CUSTOMER
Vehicle Make : Kia
Marco was very friendly and kept me up to date on the status of my cars repair. It was finished earlier than anticipated.
7/2/2017