The professionalism and courtesy from the staff and Michael **** was incredible. I appreciate the great job they did on my car. I was always kept in the loop on everything happening with my car and I appreciate that.
11/29/2016
Marcia S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the daily texts that let me know the status of my repair.
11/23/2016
Gayle T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Marco was awesome at keeping me informed. The ladies at the front desk were very helpful and pleasant despite being very busy! Thank you!
11/23/2016
Carey S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome!!!
11/21/2016
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco was great at keeping me posted through the entire process. Parts came in ahead of schedule and my car was done 5 days before the original deadline. I'd highly recommend you all to anyone else in the same situation.
11/19/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The worst experience I have ever had in dealing with a body shop, James **** the advisor lied about work and parts for my vehicle. The general shop manager blamed me for delays even though the service advisor would tell me something completely condradictory. The work done to the vehicle was absolute terrible and body panels didn't line up, the gaps were different on each side of the vehicle, a tire was never put on like I was told and because of that I had a blow out on the highway 20 Minutes after leaving the shop, interior parts were incorrectly installed. Overall it was a horrible experience with the completion date changing multiple times, being lied to, and the overall quality of the work. I plan on telling everyone I know to completely avoid service king for any work on their vehicles because of this experience
11/19/2016
Andrea L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The communication was great through all parts of the repair.
11/19/2016
Leslie M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service, and very quick!
11/18/2016
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I personally liked that I got a text daily especially saying my car was 52% done gave a chuckle
11/16/2016
Lori S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Marco was excellent
11/16/2016
Jesse Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service people at the front desk were friendly and helpful. Andrew was efficient and thorough in explaining the process from start to finish. Job was completed two days ahead of schedule. Wonderful service but hopefully I won't have a need to have another car repaired.
11/12/2016
Tessa T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I have no complaints about the work that was fone to my vehicle.
11/12/2016
Jackie B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The man inworked with, I think his name was David or Daniel, was very good. I give him a 10 rating
11/12/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Ford
Quality of the repairs is exceptional
Customer Service is top of the line
The textmessage updates and phone calls we
timely, informative and much appreciated. Mike **** was awesome.
Repairs were time in a timely manner - 14 days is remarkable!!
11/12/2016
Paul D. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone st Service King was extremely friendly, accommodating, and professional. My agent was Michael. I could tell it was very important to him to do a top rate paint and repair job on my BMW. He and his crew are top-notch pros who are detailed oriented. They weren't happy until I was happy! I will definitely use Service King in the future. I highly recommend them. 5 star establishment!!!!!
11/11/2016
Malia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd was awesome
11/11/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job thanks
11/10/2016
Johathan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had to bring my Jeep in to correct some repair work that was not taken care of properly by another insurance company recommended shop. James was my service advisor, and was extremely helpful and took care of everything in less time than I expected. Very professional. And I am extremely satisfied. If I need repair in the future, I'll go to Service King in the first place!