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Real Reviews from VERIFIED CUSTOMERS
Ingrid G. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service all around
10/8/2016
William R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, would trust them to service my vehicle any day. I appreciate their hardwork and dedication.
10/7/2016
Casey P. VERIFIED CUSTOMER
Vehicle Make : Ford
I still do not have my vehicle.
10/6/2016
Srichand J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daniel was great to work with. He was accessible when needed and explained everything he was doing. Thank you.
10/6/2016
Stacy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super satisfied with the service. Andrew was great at keeping me updated on the progress with my vehicle. Ava was great at the front desk and with phone calls and helping me with car rental information. She even called the gentlemen whom had the rental that I left my garage door opener in for me. They were great!! Thank You Stacy G
10/6/2016
Sandee V. VERIFIED CUSTOMER
Vehicle Make : Nissan
All updates were communicated timely. They fixed everything wonderfully and it wasn't a horribly long time. Everyone was very nice. Answered all my questions. I never felt like a bother. It was great.
10/5/2016
Amber L. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car was fixed in a timely manner. I really appreciated the texts updating me re: the status of my car repair!!! Thank you!!
10/5/2016
Lyla P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great and friendliest service! Thank you so much for helping this stressful process go a little easier because you were on top of every step!
10/2/2016
Melinda T. VERIFIED CUSTOMER
Vehicle Make : Acura
We were very pleased with our service from beginning till end. We received updates often and knew exactly what stage the car was in. We were given texts as well as personal calls. The car looks great! The work was done right away and they got it back to us before the weekend. We were more than satisfied with all aspects of this experience. Thank you!
10/1/2016
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service
10/1/2016
Patty G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair work was fine, but it kept taking longer and longer....firat it took weeks to just be able to turn it in, and then 4 weeks for repairs. Occasionally I had to check in for an update. I guess I should've used the online tracking, then maybe I wouldn't have been feeling sorta in the dark as to when the repair job would be completed.
9/30/2016
Christi W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Associates were helpful and repairs done in a timely manner. Great experience all the way around!
9/29/2016
Rodney R. VERIFIED CUSTOMER
Vehicle Make : Kia
I was updated daily on the actually received my car back a day early than expected & the job was well done. I am very satisfied THANK YOU.
9/29/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Ford
MICHEAL, VADA, and the YOUNG LADY AT FRONT DESK ( I'm sorry I can't Recall her Name) ARE FABULOUS!!! SHOUT OUT TO THE TECHS WHO WORKED ON MY F150 FX4 AS WELL !! YA'll ARE ALL GREAT AT MANSFIELD SERVICE KING!!! Kuddos To ya'll !!!! P.S. IF ANYONE WHO IS READING THIS HAS THE AUTHORITY TO GIVE THE ABOVE PERSONS A RAISE, I REQUEST THAT THEY DESERVE IT.. Customer Service Is BEYOND 5 PLUS STARS... THANK YOU AGAIN TO THE STAFF AT MANSFIELD SERVICE KING, Michelle Perry-Morris 9/28/2016. ****-****-xxxx
9/28/2016
Ricky F. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job
9/28/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Ford
Marco my Rep at service king did a great job. Everyone went above and behind. We even got a vehicle a day early. Great service!!!!
9/27/2016
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Kia
Not only does the work appear unnoticeable, but they cleaned my car. Major extra points!
9/27/2016
Jason J. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair and services were excellent. The communication was great. The only problem I had was with the drop-off of my car. I had a 7:00 appointment, but the desk personnel did not arrive until 7:15, the person who I needed to work with did not arrive until 7:25, and Enterprise did not get there until 7:45. I set an early appointment so I so could get to work at 8:00, and I was the only one who got there on time. It took an hour to drop my car off and get a rent car, and I was the first customer in the door. After that, however, servixe was excellent, and the text messages were great. Fast work, and an excellent job on fixing the car.
9/25/2016
Shillem P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated Marco and his staff for keeping me updated as my car was serviced... All my questions/concerns were answered.
9/25/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very good service
9/24/2016