Todd had great customer service. Would be back if necessary.
9/23/2016
Pamela A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bill Nix was very professional and great to work with. He kept me informed along te way.
Thanks
Pamela A
9/23/2016
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was satisfied with the repair, but there were Knicks that I didn't recognized, on other parts of the car.
9/22/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Once my expected completion date for my repairs had passed, the updates were seldom or non existent. Also there was not a new expected completion date provided.
9/22/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
James took extra care of me. Thanks.
9/20/2016
Matthew N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything came out great and kept me well updated and answered any and all question I had. Only thing is somehow a dent and paint chip appeared on my driver door which y'all agreed to fix but I think it came from the second shop y'all sent my truck to and possibly opened the door while the truck was on the lift. But over all very happy with using service king for the second time this year on my truck.
9/19/2016
Kathy W. VERIFIED CUSTOMER
Vehicle Make : Kia
James was very informative and communicative! We sppreciated Service King's interest in our satisfaction.
9/17/2016
Taylor S. VERIFIED CUSTOMER
Vehicle Make : Honda
As I mentioned on anothere survey about the experience, James **** was a true service professional who took care of me every step of the way. He even picked up the slack when Allstate was trying to hang me out to dry numerous times. Then when my car was ready on 9/15 he stayed late to ensure that I got my car back that day. Being a customer service professional, I recognize that that level of above and beyond performance is deserving of corporate commendations at the very least. My hats off to James and the entirety of Service Kings #26 for a superb job well done, especially the petite Latina woman that was my first point of contact and, again, James **** for his stellar customer service.
9/17/2016
Scott M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fast reliable service, Andrew was fantastic with communicating my repair status. The car looks brand new, repair work was a "10" highly recommend Service King to my friends and family.
9/17/2016
Hoang L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I enjoyed to work with adjuster Marco and staff. I would give reference to my friends to have the cars repair at Service King.
Hoang L
9/16/2016
Greg J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michael did a great job coordinating getting my car back on the road. Service King has my business !
9/16/2016
William F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Mr James **** was a professional and outstanding representative to deal with.
9/16/2016
Vici M. VERIFIED CUSTOMER
Vehicle Make : Honda
so far everything has been great. James has done a very good job keeping me informed and my car was done EARLY. thank you
9/16/2016
Erma C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, good follow up and customer service and great work. I will Highly recommend to friends.
9/16/2016
Sydney C. VERIFIED CUSTOMER
Vehicle Make : Kia
Todd was great at service King mansfield!
9/16/2016
Monica J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Daniel was absolutely the best service guy that I had the pleasure of working with. He kept me updated every Tuesday & Thursday throughout the entire process. His personality was warm and caring. I couldn't have had a more better experience, thanks to him.
9/16/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team was really great. Always courteous and informative. They did a good job as quick as I could ask. I would tell anyone to use u.
9/10/2016
Fran K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco kept me informed during the entire process. He made to complete all of my repairs and went the extra mile to make sure I was happy. My car looked clean and beautiful! Thank you!
9/10/2016
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service. Love having insurance & car rental all nder one roof with Service King.
9/9/2016
Todd M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional service from checking to checkout. Repairs were completed ahead of schedule. Marco was great communicating the entire process.