Josh was friendly and helpful. The desk staff was, too, but I didn't catch her name.
1/7/2015
Pedro M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was superb; second to nothing. I received an update almost every day. The service and the quality of the service was excellent. I'm extremely please with the job and I will recommend Herb's Paint & Body without hesitation. The lady who handled my case was extremely helpful. The team at McKinney was very helpful and I feel very please with their service.
1/4/2015
Phyllis C. VERIFIED CUSTOMER
Vehicle Make : Honda
All looks great
12/27/2014
Dane M. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very satisfied with the collision repair itself. The front bumper and paint work looks great. I spoke with my estimator about buffing out a spot on the driver side door. When I took delivery after hours I noticed it had not been completed. I was willing to pay for the service and was disappointed to see it was not done. Not a big deal, you guys do great work but would appreciate an option to come in and have it done quickly. Thank you and Merry Christmas!
12/24/2014
Lauren G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Josh was awesome and I loved the personalized messages from my car. It made it seem like I dropped my kid off at summer camp and you guys were taking stellar care of him up on Sunday. Thanks for a great experience.
12/24/2014
Travis L. VERIFIED CUSTOMER
Vehicle Make : BMW
The team at Herb's was phenomenal!
12/24/2014
Troy A. VERIFIED CUSTOMER
Vehicle Make : Ford
Only critique is that it took too long. A week to get in, 2 more to fix the vehicle.
12/24/2014
Jordan N. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was not returned to me in good condition
12/21/2014
Erin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic experience. Angela did a great job communicating with me and the insurance agency to coordinate everything for us. She was a great advocate for us and explained everything thoroughly. The body work looks great and my car was cleaned when I picked up. I'm impressed with your service and will be referring others. Thank you!
12/20/2014
Christina C. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job. Thank you.
12/18/2014
Linda S. VERIFIED CUSTOMER
Vehicle Make : Kia
This is about the 3rd or 4th time we have done business with Herb's over the years, and we keep coming back because you guys always do a great job.
12/14/2014
Ed F. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair work was excellent. Everything done as promised and was completed soon that expected. GREAT JOB.
12/12/2014
Grace G. VERIFIED CUSTOMER
Vehicle Make : Ford
Again, the best!!!
12/12/2014
David D. VERIFIED CUSTOMER
Vehicle Make : Porsche
Professional, courteous, honest and most of all did a great job very quickly. Marty **** was a pleasure to deal with. Hope I won't need them again soon, but if I do, will not even consider going anywhere else. Even the Enterprise people went out of there way to make this a pleasant experience.
12/11/2014
Tim B. VERIFIED CUSTOMER
Vehicle Make : Ford
Extreme professionalism from drop off to delivery. I was kept informed on the repair process from start to finish. The staff in front was a pleasure to deal with and eliminated the stress of having my car repaired. The completed job was beyond my expectations. I would definitely recommend Herb's to anyone in need of repair as their workmanship and professionalism are a step above
12/11/2014
Candice M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a wonderful experience. They explained everything they did step by step &
Always kept me updated frequently. They also were very friendly & helpful.
I would definitely use them again.
12/9/2014
Wayne A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you guys for taking your time and doing the job right the first time around. Great job!
12/9/2014
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience with Herb's was great. Everyone was friendly and efficient.
The work was completed faster than I expected.
Thank you.