They did a beautiful job on my car. I was pleased with the way they stayed in contact with me via text to update me on the progress of the repairs being done. They were very courteous through the whole process. I felt like they took pride in making sure my car was fixed properly before releasing it to me. Ford Company was also involved in the repairs and Herb's made sure Ford's repairs were done correctly. I appreciated all their help. I have lived in ****for 5 years and never needed car body work and was not sure who to use. I will now highly recommend them to anyone needing car repairs.
12/4/2014
**** D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great feedback and service!
12/4/2014
Becca S. VERIFIED CUSTOMER
Vehicle Make : Ford
Jerry Reynolds, the Car Pro, recommended Herb's to me, and I was very pleased with the entire experience. Absolutely no complaints!
12/3/2014
Donna G. VERIFIED CUSTOMER
Vehicle Make : Kia
The Kia Rondo repairs look great. You were timely, got it finished a day early. and, you were so easy to work with. It was a good experience.
11/26/2014
Nawshi W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Herb's did just an awesome job. My serviceman Jeremy was the epitome of great customer service. If unfortunately another such occurrence happens, Herbs will be the place I will take it to for sure. Thank you for perfect customer service and job very well done.
11/26/2014
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jeremy and the receptionist were awesome to work with! Thanks for everything!
11/25/2014
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Used Herb's when I first moved to Tx 21 years ago and have never used anyone else and never will. Love the costumer service. my BMW dealer needs to go to the Herb's school of customer service
Jim fox.
11/25/2014
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was impressed from the minute I walked in. The service man who helped me was so polite and welcoming! I was kept up to date on the progress on my car and it was completed in a very timely manner! I would recommend Herbs'
11/23/2014
Thelma L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Polite, prompt, professional! Thanks for helping me through a trying experience!
11/23/2014
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Honda
I received the best service and the work done to repair my vehicle was wonderful. I was kept informed daily on the progress of the repairs. This is the best experience I have ever had. I will always use Herbs in the future. Jeremy was great and kept us informed. This experience was a perfect 10!
11/23/2014
Lana A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The customer service I received was outstanding !!
11/23/2014
Devin C. VERIFIED CUSTOMER
Vehicle Make : Scion
Very fast and friendly service!
11/20/2014
Misty B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank YOU. This is the second time I've worked with Herb's, and I just want to say that you guys have a spectacular team! Quality of work, timely turn around and most of all...customer service. A
11/18/2014
Carl C. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, Jeff S. was extremely professional at the same time making me feel I was his most important customer. Next, I really liked the daily updates of the progress. Then, of course, the quality of the work and total cleanliness of the vehicle when finished. Also, the ease and friendliness of the Enterprise rental personnel was comforting. The whole experience was actually a pleasure.
11/15/2014
Linda V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks fantastic! Better than expected. Chis smhoyer is awesome!! I loved the text updates and the ease of getting a rental car. My experience could not have been more positive. I will recommend you to anyone who need auto body service. Thanks for being so great!!
11/14/2014
Rigoberto C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My csr/damage analyst Jeremy **** was excellent in informing me about my vehicle repairs. It was great customer service, the car was in and out of the shop with great updates on how my vehicle was going. I would recommend any one I know that needs collision repais to come to herbs in frisco.
11/8/2014
Jody K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome experience! Professional from start to finish and my car looks better than new! Jeremy was great to work with.
11/7/2014
****L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every employee is concerned and professional.
11/1/2014
Kay T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tell Jeremy that he was so very helpful in doing the estimate and going over all the steps in the process of restoring the car to its original finish.
As usual, Herbs Paint & Body will always have my recommendations to all who ask. Floyd Thiessen