Great service, please include ETA's of when vehicle will be ready with updates. Thank you.
1/25/2014
Shawyntee V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Phenomenal service from beginning to end . The end result was spectacular and customer service unmatched .
1/23/2014
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Ford
Updates were frequent, however the estimation of mycdinish date was off and changed several times. Work seems of good quality. No complaints with final product.
1/23/2014
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Work done q
1/20/2014
Susan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Herb's process easy and efficient from start to finish! Thanks, Herbs. My car looks great - good as new!
1/19/2014
Sophie V. VERIFIED CUSTOMER
Vehicle Make : Honda
I am satisfied with the paint work you did to my honda pilot. It was perfectly matching to the original color. Good job !!!!
1/18/2014
Diane I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional from start to finish. Thanks Marty! This so the second time I have used Herb's and have recommended it to others. Also I went to Herb's on the recommendation of a friend. And thanks for delivering a washed car!!
1/13/2014
Jan M. VERIFIED CUSTOMER
Vehicle Make : BMW
Your text system was wrong and created an unrealistic expectation about when the car would be ready. Calls to the shop for info where frustrating as well. You need to work on better communication.
1/13/2014
Dirk L. VERIFIED CUSTOMER
Vehicle Make : Honda
Unequaled customer attention from Grant Shafton. Liked the email contacts also. My car was ready when promised and a little early. I'm a repeat customer thanks to your staff.
1/12/2014
Charles G. VERIFIED CUSTOMER
Vehicle Make : Ford
Trusted Herbs for 20 plus years.
1/11/2014
Dwight H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Grant deserves special credit. He was polite and kept me informed of car status.
1/5/2014
Claborne J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Marty was a pleasure to work with. Everyone was very customer focused. My car looks GREAT!!!!
1/4/2014
Karla A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Andy worked with us during this difficult time. It was such a pleasure. He kept us abreast of all that was going on while our vehicle was at herbs. The repairs were perfect. Andy is the man!
1/2/2014
Christine I. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for handling my vehicle and me with such personal care. I will pass this along to State Farm my insurance Company that you were very personable and treated me like a return customer. I only wish all businesses Customer Service Centers were this inviting. Thank you again.
12/29/2013
Alison H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service! Thanks
12/26/2013
Joe G. VERIFIED CUSTOMER
Vehicle Make : Ford
I know you've heard it before but I truly appreciate your attention to detail (no pun intended)--from my first phone inquiry to stepping into my newly repaired and detailed Sport Trac and driving off, I'm always well taken care of. It's always a pleasure doing business with the people at Herb's and the attention I receive as a customer. Thanks for taking the stress out of a stressful situation.
Joe G
12/24/2013
Zachary B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Once again, Grant was nothing short of a rockstar. My car looks even better than it did when it went in, and the customer service is second to none. I will absolutely promote your business to anyone and everyone that needs to have work done. Thanks guys!
12/23/2013
Rose M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the attention to detail, the cheerful and helpful attitude. I was kept informed of progress and work was completed earlier than expected.