Grant took really good care of me. I will definitely recommend anyone with body repair needs on their vehicle to Herb's. And specifically to Grant. Thanks for all your help.
9/16/2013
Melanie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Odd thing -- When I checked my car in, I got the initial email that you would be sending me status updates, but I never got any. I picked up my car on Friday, and Saturday I got the same message again--and you don't have the car anymore. You may want to check your system. Otherwise, just like the last time, Herb's did an excellent job fixing my car. I will always recommend Herb's #3 to anyone needing auto body repair.
9/15/2013
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service reception friendly courteous yet professional. Sets the tone.
Liked the daily updates.
Work quality high. Car looks great.
Full car detailing is a nice touch.
Appreciated Service advisor (Tim) taking care of rental return. Again nice touch.
Overall Herbs appeared to be an efficient customer focused quality facility.
9/14/2013
Victor K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very kind, respectful and professional individuals. Keep it up!
9/12/2013
Veronica P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate Joe Williams so much. He was kind, helpful and courteous at all times.
Because of the way I was treated, plus the great work you did on my car, I will certainly recommend Herb's to my friends.
9/7/2013
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Herb shop did excellent work and Joe Williams was very helpful and informative from the start to finish. Thanks to all that work to fix my car.
9/7/2013
Cindy J. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very friendly and professional
9/6/2013
Clint C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job.
8/31/2013
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Ford
My car needed repairs beyond what the eye could see & Grant really went to bat for me w/ State Farm to make sure my car was truly driveable & safe when I picked it up. I really appreciate how he went that extra mile!
8/31/2013
Ken J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Overall very satisfied with the work done. Only issue was that I didn't get the daily updates on my car's status as promised so on day three had to call to see what was going on.
8/26/2013
David D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Grant did a superb job keeping me informed and taking care of my car.
8/26/2013
Mildred V. VERIFIED CUSTOMER
Vehicle Make : Kia
Grant is Great! The repair guys made the car new again .. could not be better .. Grant's representation for Herb's was top shelf all the way!
8/24/2013
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Ford
Fabulous from start to finish. Staff was friendly and did a great job. Liked the updates I got via text.
Great experience!
8/23/2013
Richard N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Service, Thank you!
8/22/2013
Delores S. VERIFIED CUSTOMER
Vehicle Make : Buick
Grant was great to work with. Very thorough and compassionate. Thank you.
8/21/2013
Vanna K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grant is very nice and kind. He is an excellent service representative. Thank you so much for repairing my vehicle
8/16/2013
Andrew J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Friendly service. Customer service excellent by
david
8/14/2013
Susan K. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was done exceptionally well and completed as promised. This was a new car - only ten days from purchase. Working with Herb's and Grant made a difficult situation more tolerable. Would like to recommend looking at duplicative paperwork required at the reception desk.
8/13/2013
David H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Herb's was fast, easy, and painless. I have been to a lot of body shops in the past (too many!), but I have never met someone as courteous and genuine as Grant at Herb's #3. Also, my car looks absolutely incredible. Keep up the good work!
8/13/2013
Greg H. VERIFIED CUSTOMER
Vehicle Make : Ford
Tim and did did great job with car, communication and service.