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Real Reviews from VERIFIED CUSTOMERS
Steven M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The communication that came from the system was awful. Did not receive accurate updates that were system generated or did not receive any at all..Also, there are still a few issues with the repairs that were done and will need to bring the vehicle back.
4/10/2017
Rashad T. VERIFIED CUSTOMER
Vehicle Make : Acura
The staff did a great job and cleaned the vehicle well.
4/9/2017
Karen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My thanks to Megan and the Gieco rep for excellent customer service Wonderful job Regards John Peters
4/9/2017
Kiffany C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Awesome service. Amazing professional! Grant personally called and texted me, providing detailed updates.
4/8/2017
Elizabeth . VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service
4/8/2017
Wanda T. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire experience was excellent. I was hit by another car and it was traumatic. But my entire encounter with CC made me feel so much better. The staff was professional and made me feel so comfortable. Everything was explained from beginning to end. All of my questions were answered and I was informed every step of the way. I was so happy when I left that I had to give my estimator a hug. Classic Colision "ROCKS ". Thank you. Wanda T
4/8/2017
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I felt like I was taken seriously and my concerns about my car were met with sincere empathy; my tech wanted my car repaired as much as I did. Mr. Nick Coca was the tech I dealt with during this transaction; Mr. Coca answered all of my questions and listened to all my concerns and made sure I understood what was going to happen in a courteous manner. I even asked for a part from my car to keep after the repair was done and he gladly approved. To make sure I was totally satisfied with the work to be done to my car, Mr. Coca even called me to the shop to confirm his next steps instead of assuming; I great appreciate this move. Haleigh was the receptionist I primarily dealt with while at Classic Collision; I appreciate how much she cared about making sure I was attended to during my visits. She made sure my time was made much of and that the paperwork went smoothly. Christelle met with me upon my final visit to Classic Collision. She wrote up all my final paperwork and ultimately delivered my car to me. She was as equally courteous as Mr. Coca and Miss Haleigh and made sure I was satisfied with my repairs. I had asked that my car not be washed and cleaned inside and outside (as I am rather particular about how that is done), and Mr. Coca kindly acceded to that request (which I thank him for). The repairs look great and were professionally done; I am totally satisfied.
4/8/2017
Sephire T. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept me updated with the repairs and handled the repairs quickly. I am very satisfied.
4/8/2017
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marco was awesome! Car looks great
4/8/2017
Joan A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Classic Collision made repairing my Lexus a painless experience
4/8/2017
Tori J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I think there customer service could be much better from the time I drop my car off to when I picked it up it seems as if every body all over the place my experience was ok
4/8/2017
Gina L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job!
4/8/2017
Marsha M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The entire process was perfect; Lee Smolen acted above and beyond the basics. If I ever need to repair damage to my car, I will definitely come to Classic Collision. It was a completely satisfactory experience.
4/8/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are very pleased and we appreciated the daily progress reports.
4/8/2017
Heather T. VERIFIED CUSTOMER
Vehicle Make : Lexus
An awesome experience! Love the text updates and professionalism of all the staff. Thanks so much.
4/7/2017
Mary W. VERIFIED CUSTOMER
Vehicle Make : Honda
Megan (CC) and Marlon(Geico) are so professional, so communicative with the customer, so knowledgeable and sensitive to customer's concerns... cannot recommend Classic Collision to enough of my friends! Please commend these two talented individuals for their hard work!
4/7/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Most attentive people, friendly, courteous, professional, up-front, personable. Very pleased with the EASR of it all.
4/7/2017
Connor S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Frank and Shawn were great to work with - they kept me informed every step of the way.
4/7/2017
Karine C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job
4/7/2017
Jason B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Every single person was friendly and professional. I'll definitely make this place my body shop of choice.
4/7/2017