Work on vehicle was satisfactory but customer service in the office, with the exception for John, was found less than satisfactory
7/14/2016
John E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly professional service as good as any I have ever seen.
7/14/2016
Constance M. VERIFIED CUSTOMER
Vehicle Make : BMW
Tamara was very professional and friendly. She appeared to be on top of all the details, communicated with me in a timely fashion, and ensured that all of my questions were answered.
7/14/2016
Angelia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and super fast.
7/14/2016
Krista C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cornelius was awesome! He communicated frequently and pleasantly. I am more than pleased with how I was treated and the care he took of my vehicle. I would recommend classic collision!
7/13/2016
Calvin L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were completely satisfied with our repairs and the customer service at classic collision. We especially like to thank the staff for going over and beyond to ensure our satisfaction five star approval.
7/13/2016
Tom K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I can't say enough vood thinggs about Lyndsy ****. Excellent communication and customer service!
7/13/2016
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : BMW
The company's representative was very professional and sincere.
7/13/2016
Justin S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job
7/13/2016
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for the great work. My ROXY looks amazing.
7/12/2016
Hendrik H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Donnie was awesome!
7/12/2016
Fatou J. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a good job on my car and I'm happy they used dealer parts instead of aftermarket.
7/12/2016
Valencia B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The customer service was outstanding!! The tech that worked on my car was professional and thorough.
7/12/2016
Karen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was professional and made this process incredibly easy!
7/12/2016
Justin A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The repair was fine, but the shop didn't call to tell me the part was painted and ready for installation. I had to call to get an update, and then wait an additional weekend for the repair. With that said, despite a very busy Monday morning, the part was installed quickly, and I was on my way.
7/11/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : Kia
Process was quick and simple since I was insured by Geico. Every person was helpful and courteous throughout the process.
7/11/2016
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the communication and ease
7/11/2016
Danyel D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The representatives were very friendly. They detailed clearly what they were going to do. The text updates were timely. When time to retrieve the vehicle the representatives were very patient as I worked with the insurance to confirm payment. Overall a great experience.
7/11/2016
Seth A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication during the process was excellent....I really liked getting the updates via email. Also, finishing the job before the estimated date is definitely a plus!