Thanks for hanging in there to find and fix the problems.
Lee was also very helpful.
6/8/2016
Bobby M. VERIFIED CUSTOMER
Vehicle Make : GMC
Look up in my car was par look up putting my Truck was perfect thank you so much
6/8/2016
Catherine R. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff was great and made process as smooth as possible. Thank you!
6/8/2016
Carolyn F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It looks real good after the time of completion!
6/7/2016
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Acura
Justin was fantastic! I believe he went above and beyond with customer care. A commendable employee by far!!!
6/7/2016
Sue B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mac took great care of us.
Really appreciated the text and email updates. The work done was great
6/7/2016
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The entire team was very friendly and professional. The repair was completed earlier than I expected and my car looks great! You kept me updated through the entire process, which was fantastic! Keep up the good work!
6/7/2016
Brandon O. VERIFIED CUSTOMER
Vehicle Make : Kia
My repair took over 3 weeks to complete after an estimate of 2. I did not have too big of problem with this except I somehow signed up for insurance on my rental with Enterprise that I was not aware of and got stuck with an extra $580 fee (more than the repair itself). I have not gotten a response from Enterprise on a refund they promised weeks ago. Technically this is not Classic Collisions problem but I associate this customer service with your brand since you house the Enterprise rep. Have your representative give me a call. Thank you.
Brandon O
6/7/2016
Kristina H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was always well informed about the status of my car & everyone was very friendly. Made the process extremely easy!
6/7/2016
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional very convenient
6/7/2016
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Phillip did a great job!
6/7/2016
India R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The paint used does not match my original paint job. Furthermore, my car was not properly covered during the painting process and now there is white dust all over the interior of my vehicle and along my doors. The customer service was great, but the delivery and final outcome was not what I expected at all.
6/7/2016
Howard O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From Jim's intake and estimate to Kristell's professional and courteous customer service and follow up, Classic Collission is a Class Act. Excellent repair accomplished in a timely manner.
Very pleased.
6/7/2016
Diane C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
No comment, keep up the good job!
6/6/2016
Taffii V. VERIFIED CUSTOMER
Vehicle Make : Jeep
None
6/6/2016
Rebecca K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work on my car was wonderful and looks brand new. I was supposed to get my other headlight buffed, but it looked just as dirty as when I brought it in.
Also the woman who was my service rep did not communicate with me as well as I anticipated, and also was a bit snarky when I picked up my car because I asked to pick it up at 8 so I could get to work on time. I was a little late due to traffic and made her aware of this bur when I got there she said something along the lines of "I guess you won't be making it to work on time either." Her name was Tamra I believe.
6/6/2016
Julius C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
job well done! Regards, Julius C
6/6/2016
Dealer -. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Kind, professional and expedient.
6/6/2016
Natalia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process of having my truck repaired by CC was efficient, and the results made it look and function as good as new. Everyone I spoke with was professional, pleasant and informative. It was easy to get a rental car during the repair process, and I'm grateful that CC took care of the insurance filing process with the responsible party's insurance. It has been a long time since I was completely satisfied with customer service in any capacity, but CC went above and beyond to make sure it was easy for me all along the way. Thank you so much. I am already telling people that they should stop in for their own repairs. Look forward to working with you again if the need arises!