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Real Reviews from VERIFIED CUSTOMERS
Janet B. VERIFIED CUSTOMER
Vehicle Make : Kia
I was greatly pleased with the customer service how extremely clean my car was when I picked it up. No long wait to get it. Very pleased!
3/2/2016
Sinan R. VERIFIED CUSTOMER
Vehicle Make : Kia
Nice perofetional people
3/2/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was satisfied with the communication between myself and Jennifer. However, when I picked up my car a **** Barbour jacket 150 was missing from the back seat. I was told that CC assumes no liability for stolen items, however, with employees knowing this they know that there is no repurcussion soft stealing out of a customers car. To solve this issue , I recommend CC inspection of the car prior to turning it over and requiring customers to take anything of value. This way CC can still assume no liability but have a check in place. It is also sad that someone would steal something out of a car when that same person is paying their salary.
3/2/2016
Gretchen B. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciated having Geico and Enterprise in house to coordinate our needs.
3/2/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fantastic job! Drives like it was never any damage.
3/1/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was extremely helpful and professional in the way I was treated. Samantha went above and beyond to make sure I was okay in turning my precious car over to the insurance company. I would recommend Classic Collision to any or my family and friends. Thank you!
3/1/2016
Mark H. VERIFIED CUSTOMER
Vehicle Make : Honda
Dana was great. Super follow up and great service.
3/1/2016
James J. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair not complete. Car should have been washed when initial inspection was done.
3/1/2016
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The bumper is not flush and is slightly sticking out on one side. I just noticed it today. I will take it back this week. Everyone at the place was very polite and helpful.
3/1/2016
Troy Y. VERIFIED CUSTOMER
Vehicle Make : GMC
I was completely satisfied with the work done; However, an offer to look at and maybe address/ provide a quote on other items noticed on the vehicle would have been well received...and a nice touch. Especially since the vehicle was out of commission for several days anyway. It could have been communicated seperately from the claim
3/1/2016
Amy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Erika was great, but my Geico rep, Derek was not. Very unhelpful regarding my diminish value claim (he originally said I would get one, then he couldn't remember what he called me about when I asked, and now supposedly I am not eligible for one).
3/1/2016
Minnie M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Marco was great! He was very professional.
3/1/2016
Deborah M. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very pleased with your service. Albert was great! My car looks just like new! Than you, Classic Collision.
3/1/2016
Grant L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job... Timely done... No hassels
3/1/2016
Jacob B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Head light was glued back together and front grill is still damaged. Contacted gico to file a complain and my car still isn't fixed.
2/29/2016
Richard A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job by the whole team. Alejandro did a very good job keeping me informed of progress, and answering any questions I had. Thanks.
2/29/2016
Candace N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle took a month to fix, which I believe is a long time to fix the damage to my Toyota Corolla, but the month wouldn't have been an issue had my expectations been properly managed. Throughout the month, the date I was told that my car would be ready changed 6 times. I returned my rental after 2 weeks and chose not to ask for an extension because I kept thinking that my car would be ready soon. Please don't call me, I've given all of the feedback I intend on giving.
2/29/2016
John N. VERIFIED CUSTOMER
Vehicle Make : Nissan
The first day the rental car was not available for me. I did go back the second day and it was done well.
2/28/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very impressive. A lot of personal attention, which was much appreciated. An excellent and efficient experience all the way around. Thank uou
2/27/2016
Brenda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with the customer service and the job, everything was well done. Definitely a place to recommend.
2/27/2016