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Real Reviews from VERIFIED CUSTOMERS
Patricia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brittney was great! She communicated timely and was very sweet. Thanks! Patricia
10/13/2015
Yolanda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I absolutely love you guys. You are the absolute best.! May God Bless You All.!
10/13/2015
Terry G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and timely on repairs... Also, appreciated the text messages with updates on the progress...
10/13/2015
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was not satisfied with the lack of communication during the time my vehicle was being serviced. I was told that I would be informed each step of the way, including once an estimate was made and updates on the timeframe that I should expect my vehicle to be under repair. I did not receive any phone calls or emails regarding my vehicle until the day my car was ready. I received updates by contacting the shop myself. When informed that my vehicle would be ready on 10/9/15, I expected that I would receive some call on that day, to confirm or let me know that it would take longer. I received no call and decided to call myself and was then told that it would be ready the next week instead. The service didn't meet my expectations.
10/12/2015
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Picked up my car and there were dirty finger and hand marks all over the inside of the car, especially on the roof fabric lining, not really sure it will be able to come out completely, getting home and finding this and hearing I need to take it all the way back to the shop which is not close is very frustrating. Doesn't make me feel good about spending 6grand with this business. I have to say the representative that helped me with this process was a very nice and helpful guy but I don't understand how he didn't see any of the marks upon the final inspection and before he called me to come pick it up! I am seriously hoping the company will make this right!
10/11/2015
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for the Excellent Customer Service !! Brittany was Awesome!!!
10/10/2015
Gramos P. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very thorough and helpful. They notified me about the cost of the repair and all the stages my car was going through before it was completed. They did a very great job.i would recommend them to anyone.
10/10/2015
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every part off the process was excellent! Everybody was exemplary in their customer service! The work done was excellent. The entire experience was excellent. They even noticed that a couple off tired were a little low and put in air. The work was all in the tailgate and left tail light! I am extremely pleased with the people and quality of service and work. Thank you!
10/10/2015
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Superb customer service and repair!
10/10/2015
Nathalie F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff went out of their way to be helpful. I would highly recommend Classic Collision.
10/10/2015
Bertha P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service! Totally happy with the entire experience!
10/10/2015
Paula J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for helping us with our Volvo. Alex was very nice and helpful.
10/9/2015
Rick E. VERIFIED CUSTOMER
Vehicle Make : GMC
Beau and the receptionist were exceptional! Thank you!
10/9/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric Sago was top notch.
10/9/2015
Debra A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Completely satisfied from past experience, excellent work.
10/9/2015
Jim W. VERIFIED CUSTOMER
Vehicle Make : Acura
Customer service did a great job keeping me informed
10/9/2015
Sherry A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast. And good customer service.
10/9/2015
Nathaniel R. VERIFIED CUSTOMER
Vehicle Make : Saturn
I appreciate that the car was clean when returned.
10/9/2015
Ray P. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service & timely completed. Completely satisfied
10/8/2015
Suzanne B. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional, loved the regular updates, car repair looks great
10/8/2015