A few years ago, my first experience at classic collision wasn’t that great. I was informed that my car was ready to be picked up. but when I got there, I had to wait almost an hour to get my car and that staff weren’t that friendly. After a few years, I thought I give classic another try.
My second experience at classic was outstanding. Someone helped me within 5 mins and looked at my car with me where the repair was done. My back bumper was repaired and the paint job was excellent but there was a gap between the tail light and the bumper. They adjusted the bumper within 10 mins but there was still a slight gap but it was better than before. Lazer ( I don’t know if I spelled his name correctly ) told me whenever I have time to bring it back in so they can adjust the bumper again to my satisfaction since I was rushing to go to work. Lazer was professional, friendly, and understood my concerns. My car was not only washed but vacuumed too which was awesome. This experience has changed how I felt about classic and I will definitely be coming back.
Thank you everyone at classic!
1/26/2018
Blenda C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service
1/26/2018
Cortland D. VERIFIED CUSTOMER
Vehicle Make : Honda
I was so surmised how quickly my car was fixed and it looks brand new!They helped me coordinate my rental car and it was so easy!!Thank you!!!
1/26/2018
Amy S. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate being updated on the progress of my vehicle. Very professional and friendly! Thanks!
1/26/2018
Fritz B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Erin did a great job of keeping me informed of the process throughout. The text messages were also very helpful.
1/26/2018
Claudy T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done ????????
1/26/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job.
1/26/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved the service and the communication letting us know what progress was being made , thanks for a job well done
1/26/2018
Ree R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you. Everyone's been so accommodating and helpful. I will definitely bring another car in to be worked on and thank you Jon Whitaker. The car looks fabulous .
1/25/2018
Alyssa E. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for the nice service experience. Your team is very friendly and helpful
1/25/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was friendly and helpful, and I’m happy with the repair.
1/25/2018
Larry G. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work. Thanks.
1/25/2018
Kathy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and great work. They also cleaned my car which was like a bonus. Even finished the car earlier than expected. Thanks
1/25/2018
Kathryn O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Alejandro was great! Friendly and informative. Factual about the process and the time and effort involved in a good repair. My car looks wonderful and I'm glad to be back in it sooner than I thought !
1/25/2018
Bernabella B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex did a great job in keeping me completely informed of how the repairs were coming along.
1/25/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
staff is very helpful and friendly, customer focused. Working with you all was very easy. You made the process smooth and worked directly with the insurance company.
the only suggestion is to use the number we provided. Several calls were made to our home phone which we do not regularly check. I had asked to call our cell phones.
but really, that is digging to find an improvement :)
1/25/2018
Tonia A. VERIFIED CUSTOMER
Vehicle Make : Nissan
No comments. You guys did an excellent job! It was a world repair. My car looks as if it was never damaged. Keep up the good work classic collision!!
1/25/2018
Marlon T. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and very friendly. Kept me updated and with an issue that had been bothersome for over a year.
1/25/2018
Duane . VERIFIED CUSTOMER
Vehicle Make : Lexus
Unfortunately we had to utilize your services 3 time. each was a superior result. Jeff is an excellent representative.
I hope we don't have to employ your organization again, but if we do, we will be knocking on your door.
Duane Markford