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Real Reviews from VERIFIED CUSTOMERS
Sergio P. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional service, very good job on repair and it was unbelievable quick, very good experience, thank you!!!!!!!!!!!!
1/6/2018
Eileen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason is amazing! Car looks beautiful! Wonderful work!! Thanks to all! Delivered in excellent hands! Thank you Jason!
1/6/2018
Suzanne P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate the cordial manner of business and the text updates. The repair looks well done. Highly satisfied business transaction and result.
1/6/2018
Alfreda F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great team work ,every person was very professional.
1/6/2018
Didier C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job???? Done in record time???? Hands down
1/6/2018
Mark R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Prompt, quality repair. Daryl was excellent to work with.
1/6/2018
Jill L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication was great.
1/6/2018
Ivy M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Yes - I was absolutely satisfied. My car looks brand new and the interior was cleaned as well. I would recommend this establishment to anyone whose vehicle needs buy work!
1/6/2018
Brandi G. VERIFIED CUSTOMER
Vehicle Make : Jeep
All the teammates especially Meghan were wonderful. They texted me all the time with any updates.
1/6/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very pleased with the service that I received. I was even more pleased that I received updates every step of the way. The customer service was outstanding.
1/6/2018
Wazir M. VERIFIED CUSTOMER
Vehicle Make : BMW
Easy Process and agents were very knowledgeable with fixtures and pricing for damage, saved a big headache
1/6/2018
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your communication was just excellent. Your professionalism made me feel confident. Thank you.
1/5/2018
Mark P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Felt it took a little longer than I expected. No other complaints.
1/5/2018
Gordon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick service.
1/5/2018
Mary C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
**** keep me posted about progress all throughout the time. He texted or called when he said he would, on time, every time. I knew what to expect and how to schedule. Thank you **** and the young man in reception area for making me feel welcome and the process easier. Thank you.
1/5/2018
Nina B. VERIFIED CUSTOMER
Vehicle Make : Kia
I’n very satisfied with the service , I received with Classic Collision, the staff was wonderful. My claim adjuster G. T. was very pleasant , and Mr Hogan my liability adjuster was kind and understanding to satisfy the liability part of the claim...,I will recommend Classic Collision to friends and family if need be.., I am a satisfied customer !!!! Thank you for the promptness , pleasant and stress free experience.., Sincerely Nina B
1/5/2018
Demetria S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was the worst experience dealing with Geico insurance adjuster Joseph Taylor and the Collision crew. Upon arrival Joseph had looked at my car and already diagnosed my issue and said “he see the air shocks go out on these cars all time”, in which he was implying my issue wasn’t related to the car accident. Classic Collision finished the repairs on my vehicle and sent my car over to Atlana Classic Cars for a diagnostic. I was instructed to pick up my car Bc Geico wasn’t going to cover the cost of the diagnostic and repairs, I was upset Bc Atlantic Classic cars NEVER told Geico the damages were not related to the accident, and that “it couldn’t be determined”. I arrived there to pickup my car only to find my car COMPLETELY UNDRIVEABLE! Not only could I not drive it Bc it was literally low on the wheels, I see a spare tire on my car. I asked where was my tire and Atlanta Classic Cars said my car was towed to their location with in that condition. I looked at my husband in awe. It was just unbelievable. My car was a mess! I had to go back to Classic Collision only to find out the tire was flat and they had it there. It’s almost as if no one gave a **** there about my vehicle. It was in terrible shape. Why would the tire be separated from the car and NO ONE even bothered to mentione it. My car was completely flat on the tires! It wasn’t and still isn’t safe to drive, with a spare time on the from passenger side. This was the worst I have experienced anywhere and is totally unacceptable. After I’ve received updates stating my car was “being put back together and cleaned up”, only to find out my car looked as if it came from a junk yard. This is TERRIBLE TERRIBLE service. I would appreciate someone contact me about this matter Bc this isn’t a way to handle business nor anyone’s vehicle.
1/5/2018
Jan M. VERIFIED CUSTOMER
Vehicle Make : Acura
Inside of car was dirty.
1/5/2018
Lee P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My bumper was coming off my car when I came to pick it up, my gas tank door was scratched, the emblem was missing, and there was black glue on my chrome. I came back days later, and the emblem was poorly lined up, the previous removal marks were not buffed off, the car didn’t look like it was cleaned and the black glue was still there. After waiting another hour, the team buffed the emblem mess off and the glue. This was a horrendous experience and a complete lack of quality control. The rear spoiler was poorly put on and I was told it’s just hard to line up being plastic.
1/5/2018
Kimberly K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I encountered was very professional as my car looked wonderful!
1/4/2018