Awesome job on the repairs and very quick about me getting my 2017 Nissan Altima back My advisor did a great job
12/1/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Ford
Frank was great, he kept in touch with me during the whole process and went over and beyond, staying late to ensure my car was completed.
thank Frank
12/1/2017
Knetashia D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jordan was absolutely amazing! She kept me updated via text on the status of my car, and she would call when things were going to take a little longer than expected. When I came to pick up my car, it looked great! Looked like it had never been hit and it was freshly washed! I am definitely satisfied with the great service I received with Classic Collision, and I told Jordan that she made a difficult situation much much easier!
12/1/2017
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Dennis Levinge VERY nice, helpful and professional!
12/1/2017
Ellen C. VERIFIED CUSTOMER
Vehicle Make : Honda
Mark was very good letting me know about the status of my car. My car looks like new!! They did a great job!!!
12/1/2017
Eric S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone, including Lee, did a great job from start to finish
12/1/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication and work was quality
12/1/2017
Christina F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very disappointed with this repair experience. My vehicle sat at this repair location for almost 9 days before an estimate was sent to my insurance company. Reason given had to do with some “staffing issue”. In the mean time the clock was ticking on the rental car I had for which the insurance company was only covering 30 days. Repair extended beyond the 30 days and I had to cover several days of the car rental out of pocket. I don’t feel like I received enough personal communication from repair shop concerning delays, issues and concerns. When calling about vehicle service advisor seemed to be more concerned about getting payment from insurance company than making sure my vehicle was properly repaired. When vehicle picked up there were issues with multiple repairs that still have to be addressed. Service Advisor has responded by E-mail. Hopefully everything will be corrected when I return for rework in a couple of weeks. Very frustrating. Not the experience I was expecting.
12/1/2017
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Ford
They did an amazing job!!
12/1/2017
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Alex was friendly, helpful and prompt. He even got my car repaired a couple days ahead of time. 5 stars out of 5 stars.
12/1/2017
Mai T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Serviced perfect . Very very good . I will let my friend and every body know about classic collision serviced
12/1/2017
Valerie J. VERIFIED CUSTOMER
Vehicle Make : Honda
I received my car back in a timely fashion.
Good quality work.
12/1/2017
Ana B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Marco was great! He kept me updated and returned my calls promptly. I'm glad I was able to get my car back as soon as I did!
12/1/2017
Julie O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jason’s is conscientious and really seems to care about his customers. I enjoyed working with him.
12/1/2017
J &. VERIFIED CUSTOMER
Vehicle Make : Ford
Was originally told by the manager Steve Kelly that the service adviser assigned to my vehicle was JT. The van was at the shop two weeks before I heard from JT. When I tried to call JT, all i could get was his voice mail. When I finally talked to JT, he informed my that service for my vehicle was ****.
The vehicle was towed to the shop on Oct. 16th. I was told by Steve Kelly the vehicle should be ready on Nov 15th to 17th. Don't think they even started the work until Nov 10th. Received the final bill and told the van was ready on Nov 28th. Very slow service! Would not recommend your shop.
11/30/2017
Laura B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am more than satisfied with the work done to my vehicle! Everything went better than I expected! I’m very pleased with the paint match up! The experience as a whole was great! Thank you all!
11/30/2017
Letisha M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Erin was great! She kept me informed throughout the entire process.
11/30/2017
Darrell L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job on my car
11/30/2017
Kenneshia M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Communication and the time it took to repair was excellent. I'm hoping I do not get into another car accident however if I do I will make sure that I take my car back to Classic Collision.
11/30/2017
Robin B. VERIFIED CUSTOMER
Vehicle Make : GMC
So impressed with Miss Paula’s handling of the work on my truck. Indeed, the work was well done, but but she was such a treat to deal with… She is an asset to your company…