I am completely satisfied with the quality of my repair, and every person was very nice and polite. My ONLY complaint was with the communications. A three day extension was added onto what I had first been told to expect. During that time I was led to believe my work was on schedule. I received texts as to the progress. But whenever I called Chelsea I was told that it would be at the end of the following day and that the work could not be rushed, it had to meet quality control. I understood that, but I never felt that anyone followed up with me, that I was always “left wondering”. When I picked up my car, I met Joe who was most polite and kind and apologetic for the delay. I felt better as I drove off. By the way, Chelsea was very nice, but I think she did not meet my needs as far as my needing to get direct answers. Several times she promised to call me back, but she never did. Only at the final hour did she call me to say my car would be ready at 4 pm. I am grateful to have my car home and looking good.
11/15/2017
Angela M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have had work on multiple cars over the past 18 years and you are by far the best shop around. I have referred my family members there to have service on their cars as well. Keep up the good work
11/14/2017
Tsige S. VERIFIED CUSTOMER
Vehicle Make : Audi
Good service
11/14/2017
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Y'all were amazing!! Couldn't be happier! Thank you Jason and the whole team! Left a Google review already! :)
11/14/2017
Llenibeb C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The person that help me was amazing ????
Love the work .
11/14/2017
Nneena B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was wonderful! Thanks for fixing my car quickly and efficiently.
11/14/2017
Tegest T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Gap between the hood and main body of the car where the impact occurred, sound/vibrations at the driver side of door/window
11/13/2017
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Nissan
A job well done. The customer service was awesome and my car looks great.
11/13/2017
Allison M. VERIFIED CUSTOMER
Vehicle Make : Honda
They were always willing to answer any questions I had, and listen to any concerns.
11/13/2017
Mariah H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with Classic Collisions service thanks to Maddie at the Kennesaw location. Unfortunately i was very unhappy with the Enterprise location inside the auto shop.
11/13/2017
Chris T. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great, and was done ahead of schedule
11/13/2017
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied with the repairs done on my Honda. The staff at Classic Collision and Enterprise were very polite and helpful, answered all my questions and gave me updates on my car. I'm very pleased and appreciate all of their hard work. Thank you so much.
Stephanie K
11/12/2017
James F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Meghan and John did a fantastic job and the truck looks great. But, they couldn’t get the Mudguards for me (against “coprate policy” because they were online and not one of your parts suppliers. Now, I have to but the, drop them off to be painted and the. Hi back again for them to be installed. Your team of folks did a great job and the truck looks great...but you may want to look at your rules on obtaining parts that are not made by the car manufacturer anymore. Thanks!
11/12/2017
Tijuana M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service at each level.
11/12/2017
Patrice R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great experience. Fast and friendly service. Repair job was excellent. Would
highly recommend Classic Collision.
11/12/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair looks great
Everyone very nice and friendly
11/11/2017
Sean H. VERIFIED CUSTOMER
Vehicle Make : Saab
As with any accident, I imagine everyone dreads a repair process from an accident, I was worried how the car would be returned to me but in the end I am amazed how well of a job Classic Collision Inc fixed my beloved Saab. The fit and finish of replaced parts is great! I have already recommended them to family.