Service King Corporate

Awesome service!!! Very polite and helpful!!!

Thanks to the chaffey team my car looks like herself again. The update via texts were very helpful too! Happy New year!

Friendly and took care of everything

Cummication was excellent, Car looked like new clean inside and out.. Very efficant with there time and my time, nothing confusing easy in and out service... I would highly recommend... Jeff

good good good

Christina did an awesome job of updating me along the way. I greatly appreciated your prompt service, excellent bodywork repairs and excellent customer service. Sincerely Aimee

Outstanding service from Sean Pederson!!! Very appreciative of everything that was done. Thank you.

Thank you for getting me in for repair so quickly. I appreciate being updated on the status by email. Excellent service.

We felt the service was excellent . We were so happy to get our car two days earlier than promised, also we were kept informed of the progress each day. Great work. ????

Highly professional kept me informed and returned the car in record time considering it was during the holidays. I Would not hesitate to recommend your great company' Thanks so much, Marcy craig

Rene was great

Awesome service, prompt, responsive.

I cannot imagine using anyone other than Precision. You make the whole thing easy for me. And your work is outstanding.

Excellent at keeping me informed of the progress on my car. Either got a call or text everyday.

There was a piece missing from the mirror, but I have been assured that it will be replaced this week. Past experience has shown VMC keeps their word. Then I will be satisfied.

Email updates were great. But personal contact is a much better customer service act.

You guys are normally good/great the few times (3 times) I've used your services. I even recommend you to someone and they went to your Pearland location. This time/experience was way out of the norm of what I was use to. I was patient, when turning in my vehicle and I understood it was the holidays and the center was busy. Once it was my time to turn in my vehicle for service, the turn around time was very quick, which I was happy, but I was expected to pick up my vehicle on Christmas Eve before the center closed which was impossible for me because I was working for a family practice and there was a lot of sick people. Then, I call after Christmas to the center and my advisor did not answer so I left a message as to when I can pick up my vehicle. I didn't get a response so I drove to the others side of town, I intended to swap my rental for my car prior to leaving but it didn't work out. Then I get several messages from my advisor and Enterprise stating that I'll be charged for the extra days (even Christmas Day) because the car was finished Christmas Eve. "What the heck?" I started to get a little irritated, feeling like I was a very easy going/understanding customer being rushed/hounded to get my car and hounded/rushed to come get it out so your center. The very next morning when your center opened, I was there. What pissed me off was picking up my vehicle, granted my vehicle was fixed, but the interior and the trunk space was FULL OF DUST AND MORE DIRTIER than when I handed my vehicle to your center. My jacket, car seats, interior, items in my car was covered in fine dust. I didn't appreciate being rushed to come pick up my car and getting and it back dirtier than when I dropped it off. I didn't mind if the center didn't clean my car after the service (my car was not spotless when I gave it to the center) but rushing me to pick it up and the trunk (which was the main reason to get fixed) was not closing how it normally closes was the cherry on top of my irritation. Thank you for the free exterior wash to clean the bird crap off the car but it literally thunderstorm rain so it was pointless. Overall, my experience was like a hill, good then bad. My referral had a bad experience in Pearland (and he was a cash pay not an insurance claim) and I had to apologize to him too and tell him of what happened to me in Copperfield. Needless to say we may possibly not be coming back if given the option. Thank you for your service and have a Happy New Year.

I like how updated the service kept me informed of my vehicle & how nice the employees were.

Thanks you to Jr and the team! The vehicle looks great!

thank you very much you all did a great job with my car