All work done exceeds expectations great job all around from the work done to the office experience thanks
5/28/2014
Jay Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The team at Marco's was very helpful to get me thru the process. I have never been in a car accident before so I wasn't sure what to do next. They made it so easy and handled all insurrance papers and rental car. I have already recomended them to other people.
5/28/2014
Ana L. VERIFIED CUSTOMER
Vehicle Make : Porsche
My experience from start to finish was amazing! Jose provided excellent customer service & kept me updated through the process. Very knowledgeable, professional and is truly an asset to your company. Please continue the great work!
5/28/2014
Larry F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff is second to none, always very pleasant and friendly, Brian Findley really knows his stuff.
Larrt Falk
5/27/2014
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Porsche
The work done on my Porsche was perfect. The staff is professional and extremely sensitive to the customer's schedule. I believe that the cost of repairs was around 30% less than the dealer estimate for the repairs.
5/27/2014
Derek N. VERIFIED CUSTOMER
Vehicle Make : Honda
Marco's Collision did really good jobs , I'm totally satisfied and will recommend to all of my friends to Marco' s
5/25/2014
Bob/marisa T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Appreciate being kept updated on progress and that the interior was vacuumed out when I picked it up.
5/24/2014
Egan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service from everyone I dealt with. Everyone was easy going and very friendly.
Awesome staff, extremely well run shop.
The car came out perfect, no complaints at all.
5/24/2014
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job. The repair, repair time, and costumer service was outstanding. All insurance matters were all taken care of between USAA and Gene Townsend.
I enjoyed working with Gene Townsend Auto Body from start to finish.
****. Customer Service 5 stars
2. Customer Support 5 stars
3. Quality of work 5 stars
4. Time to repair 5 stars
5. Overall satisfaction 5 stars
My car looks great, thanks Gene Townsend Auto Body.
5/24/2014
Fred R. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent workmanship, courteous employees and expedited completion of the job.
Thanks MARCO'S
Fred
5/24/2014
Caroline H. VERIFIED CUSTOMER
Vehicle Make : Honda
You facility is roomy, clean, and organized. That makes me feel relaxed, and to me that also indicates it is very likely a well managed shop. Your staff are polite and friendly. They take the time to answer policy and technical questions. That shows me Marco's cares about my car and me. Thanks to Omar he also sent me clear photos of damaged parts. That helped me to start to understand the damages. Since photos do not explain everything, I visited the shop next morning. When I was there the next morning, he showed me the damaged parts with good explanations.
That provided me reassurance that my car is sent to the right shop that can make the right decisions. I am also happy that you use the top of the line paint. Marco's policies on original manufacturing parts and life time guarantee impressed me very much. It really reassures me that you are committed to doing a good repair job. Marco's even washed my car when I picked it up yesterday. I am happy.
5/24/2014
Melinda P. VERIFIED CUSTOMER
Vehicle Make : Audi
Brilliant, if not over the top with regard to stating all you had done. John, Jose, Julie and the mechanics were friendly, accommodating, thoroughly professional, and did a beautiful job on my Audi, as recommended by the dealer. You facilitated our connection with Enterprise, who likewise were terrific. Thank you! Thank you! And not only does my Audi look better than new, I leave not at alll ticked off! PS: Check the side mirrors before having people leave . . . Best! Melinda
5/24/2014
Jason C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication! Quick service, my wife was VERY impressed with the excellent service! Thanks again!
5/24/2014
Francisco O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The greater Omar and the service provider where excellent!! I rate this service a 10 out of 10!!
5/24/2014
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Incredible customer service! John was exceptional in the repairs,
Service, and communication! Having John at the helm allowed me to stay
Relaxed during the repair process as he continued to provide daily updates.
I will be recommending Fix auto to friends and family! Thank you !
5/24/2014
Carl F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Already spoke to Jason so matter will be resolved Tuesday; visually great, didn't do drive test when picked up car, normally wouldn't expect to, when I started driving the mirror that was replaced is vibrating with car movement only, makes vision distorted, you'll see what I mean when test drive. Have a good holiday weekend
5/24/2014
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was quick and the end result, great!
5/24/2014
Jordan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frontier collision did a great job on wind shield and it was a quick process thank you.
5/24/2014
Akhilesh N. VERIFIED CUSTOMER
Vehicle Make : Honda
Christina the person who worked with me is very good