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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1042 reviews 79%
4 star 179 reviews 14%
3 star 19 reviews 1%
2 star 37 reviews 3%
1 star 40 reviews 3%
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(All Vehicle Makes)
Stanley G.
Vehicle Make : Subaru
3 out of 5
12/28/2017
Excellent service. A couple of minor adjustments were needed to complete the repair, discovered after I picked up the car -- adjusted the hatch latch and the rear right door that was not flush to the body.
Oscar Q.
Vehicle Make : Toyota
5 out of 5
12/28/2017
Arnold was amazing and really worked hard for me in regards to getting my vehicle repaired. I am in his debit. Ty Arnold
Adelita M.
Vehicle Make : Nissan
5 out of 5
12/28/2017
Thank you for getting my car fixed before promised day , appreciate the work and dedication you guys put to make my car look good. Thank you again. I will for sure recommend your services to the people I know.
Fred A.
Vehicle Make : Toyota
2 out of 5
12/24/2017
NOT TOO HAPPY ABOUT THE RESULT. Just picked up my car (Toyota Rav 4 SE 2016) Dec 23 but Upon looking around on my car I found out there’s a lot of scratches, on front bumpers. I was told that these are all wax but unfortunately, it’s not. And the plastic attach to the right & left fenders are wasn’t attach really well, it’s loose. And there’s a paint on right pillars. I emailedt all the pictures to Vic for him to check . I want this to be fix. I’m going there on Tuesday Dec. 26. ‘
Leslie C.
Vehicle Make : Honda
5 out of 5
12/23/2017
Fast service. Friendly staff.
William Ronald.
Vehicle Make : Toyota
5 out of 5
12/23/2017
Great job!
James S.
Vehicle Make : Toyota
5 out of 5
12/23/2017
Thank you for the timely repair!
Kym C.
Vehicle Make : Mercedes
5 out of 5
12/23/2017
Everyone of staff provided excellent customer service. They seem to understand that I was concerned about this experience. I wanted my car to be repaired right. Thank you for handling me & my vehicle with extra care.
Lloyd J.
Vehicle Make : Toyota
5 out of 5
12/22/2017
I am completely satisfied with the service at Sams Autoland
Martin G.
Vehicle Make : Subaru
5 out of 5
12/21/2017
Great communication. Calls where always picked up. great work quality. I am very very happy with the work you guys did. Always updating me on what was going on. I has an amazing experience.
Peggy S.
Vehicle Make : Honda
4 out of 5
12/18/2017
I have been meaning to get back to you. I was totally satisfied with every thing. Every thing was explained before it was done and the work was completed sooner than it was said it would be. I have been there before but it has been some time past . I will go again if I need work dine. Thank you so much.
Grace H.
Vehicle Make : Honda
5 out of 5
12/18/2017
I am always satisfied with Sam's work.
Tessy A.
Vehicle Make : Toyota
3 out of 5
12/15/2017
Would prefer quicker repair.
Joni I.
Vehicle Make : Subaru
5 out of 5
12/14/2017
Jennifer and Emily took care of all my questions. Very courteous and kind. Was a totally positive experience for my first time taking my car to a body shop for repair damage. Quality of work to repair my care also excellent. Very glad my insurance company (21st Century/Farmers Ins.) referred me to Sam's Autoland.
Cristina P.
Vehicle Make : Toyota
4 out of 5
12/14/2017
Thanks for getting my car repaired ahead of schedule and replacing the fuse that blew out, during the repair, so quickly, once I realized that it was out. Also, I really appreciate all of the status updates and the car wash and I love my coffee mug and keychain flashlight...so handy! ????
Cherron C.
Vehicle Make : Cadillac
5 out of 5
12/14/2017
I’ve always had an amazing experience with sams auto. Would highly recommend
Eleanor B.
Vehicle Make : Honda
5 out of 5
12/11/2017
Completely satisfied, good customer service, good job
Jay B.
Vehicle Make : Toyota
5 out of 5
12/11/2017
Great personal service from the repair estimators. Very timely completion. The car looks fantastic. Now I know where to go if I every am involved in another accident. You guys rock! Thanks very much.
Business Y.
Vehicle Make : Nissan
5 out of 5
12/10/2017
It is always polite correspondence. It is a very nice shop.
Joseph D.
Vehicle Make : Honda
3 out of 5
12/9/2017
The vehicle looked really great but I noticed that the interior lights didn't work when the doors were opened or when the car was unlocked. Maybe something wasn't reconnected. Other than that, I have no complaints. Really love the body work your facility does.

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