Rhonda B.
Vehicle Make : Toyota
Sam's Autoland was excellent about keeping me informed about the status of my vehicle repairs via text messages as well as voicemail. My vehicle looked and drives as it were never involved in an accident. I am very happy with the services.
Kimlien N.
Vehicle Make : Honda
I really appreciated Sam's Auto Land sservices, made my car like brand new car again. Your office is also nice and friendly!
Joyce V.
Vehicle Make : Toyota
All went well except my tail light did not get fixed.
Betty M.
Vehicle Make : Nissan
To all of SAM'S AUTO LAND you are the best.I came to the best and you prove it my car look like new,I will tell all my friends family members and strangers about the great and beautiful job I am so happy.Thank you all so much.You are no.****.Please do not change.I love SAM'S AUTO LAND. Betty Richardson
Michelle W.
Vehicle Make : Chevrolet
Autobody work was excellent. Customer service in regards to the Sams representative I was working with was poor.
It took 2 weeks to schedule a repair date because I could not get my representative to call me back after leaving numerous messages on numerous dates. Couldn't get my questions answered either because she would not call back. Very frustrating as I had no idea what protocol was in regards to getting the work done and how it worked with the insurance company. Made the whole process even worse.
Max M.
Vehicle Make : Toyota
Everything from the first phone call I made and Jennifer walking me through the whole process with ease. Bert assuring me the work on my car would get done. And even the receiptionist was very polite and thorough with my paperwork. This has been the best body shop experience. I will highly recommend your shop. Thank you ????
Judith E.
Vehicle Make : Toyota
They did an absolutely amazing job and I really appreciate the time and effort they put into the work! Thank you!
Henry A.
Vehicle Make : Hyundai
My entire experience with your office from the offing to the finished was one of smooth transactions. Very professional and ready to help. Thank you Sam's Auto Land for a job well done!
Ellen H.
Vehicle Make : Nissan
I would hate to say I was not completely satisfied the car was great the staff was excellent everyone was very helpful but when I picked my car up and on my drive home the car mechanically was not working well not something Sam's auto had addressed , I was hoping there would be in a diagnostic on the car as I told my insurance company The day I was hit the car was not running properly it did go away and I was able to drive till I took it to Sam's I am completely satisfied with the service and the job that was done on the bodywork you guys are excellent but now I have to go through insurance again take the car to the dealer and a lot of stuff I don't really have time for but not your problem thank you so much you guys Are all excellent
Tia G.
Vehicle Make : Honda
They always do a great job in explaining what is being done to the vechile and customer service is great. This was my second experience with Sam's Auto Land and it was great.
Joaquin R.
Vehicle Make : Honda
Missing my hood catch holder & a/c line cover..ur work is good but the way you keep a where car is not satisfied to dirty inside my car..so please talk to your supervisor on the shop to do good
Lane P.
Vehicle Make : Honda
I keep coming back because everything at Sam’ is fantastic
Charlene R.
Vehicle Make : Honda
You guys are great!
Justin R.
Vehicle Make : Subaru
Mr. Choi was very helpful and really went out of his way for this repair...Thanks to his outstanding customer service combined with the quality of repair to get my my car back makes Sam’s the best.
Gregg F.
Vehicle Make : Volkswagen
The best service and customer care on time text and on time delivery
When I picked up my car it looked like a brand new car off the showroom floor. Thank you Vic and everyone at Sam's
Todd B.
Vehicle Make : Dodge
Burt is excellent and always give excellent customer service and I love this new texting process updating customers
Corneal C.
Vehicle Make : Ford
# "****" in my book. I will be back. Very nice job. Thank You!
Michelle Denise.
Vehicle Make : Chevrolet
Excellent customer service HIGHLY SATISFIED WILL DEFINITELY RECOMMEND!!!
Jennifer R.
Vehicle Make : Dodge
My vehicle was held from 12/22/17 to 12/27/17 because of an outstanding balance of $137.00 and deliberate lies about the original payment of $5000 not being received. Your representative, John, has horrible customer service skills. John was deliberately holding my vehicle even after I expressed that I was incurring additional rental car fees. With the type of service I received this last time, I ensure I will never do business with your shop again which saddens me because as an employee of the City of Gardena, we firmly believe in supporting those business within our city before looking elsewhere.
Shronda P.
Vehicle Make : Toyota
Bert was excellent and very attentive to detail of what was needed for my car! He went far beyond the call of duty.
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