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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1597 reviews 73%
4 star 331 reviews 15%
3 star 46 reviews 2%
2 star 81 reviews 4%
1 star 123 reviews 6%
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(All Vehicle Makes)
**** H.
Vehicle Make : Lexus
4 out of 5
11/18/2015
There were delays..from a 3 day estimate that ended up 7 days later. Realize the delay was partly due to damage not detected until later and coordination with GEICO. Hopefully coordination could be better. But all in all, the service was great and the repair was excellent...thank you.
Soo C.
Vehicle Make : Hyundai
5 out of 5
11/17/2015
In time; courteous; convenient for inspection, rental, and repairs all in one stop.
Theresa K.
Vehicle Make : Lexus
5 out of 5
11/17/2015
Karen was amazing! Keep me informed every step of the way. The woman deserves a raise. She was absolutely the best service rep I have ever had!
John N.
Vehicle Make : Lexus
4 out of 5
11/17/2015
As advertised customer service over and above. Kara is the best. Thanks
Roger M.
Vehicle Make : Infiniti
2 out of 5
11/15/2015
Stop contacting me on Sunday morning at 7:00 AM and waking me up YOU ARE STUPID. PLEASE PROVIDE YOUR HOME PHONE NUBER AND E-MAIL ADDRESS SO I CAN CONTACT YOU ON A WEEKEND DAY AND WAKE YOU UP AT 7:00 AM
Lauren C.
Vehicle Make : Toyota
4 out of 5
11/15/2015
The experience I had at Lindsay Collision was great! Once I was able to get an appointment, I was fully satisfied and from what I can tell, my car is good as new again! The text alert system didn't seem to be set up correctly at first, but Justin kept me in the loop as far as what was going on with my car. The only suggestion I have for improvement is that when I picked up my car, there were a lot of bird droppings, some marks and loose paint on the body (example: there was purple paint/ink on the lift gate of my silver car?). I spent a few extra minutes going around to clean all of these off. But other than those few hiccups, I was completely satisfied! Thank you so much!!
Lucia M.
Vehicle Make : Volkswagen
5 out of 5
11/15/2015
Well done
Lasundra H.
Vehicle Make : Lexus
5 out of 5
11/14/2015
Great job
Linetta E.
Vehicle Make : Honda
5 out of 5
11/14/2015
Everyone was very helpful. The process was very smooth.
Justian L.
Vehicle Make : Mazda
1 out of 5
11/13/2015
The tire pressure light came on maybe 10 miles after leaving the collision center.
Erin G.
Vehicle Make : Honda
5 out of 5
11/12/2015
Thanks, Kara! Car looks perfect.
Mary M.
Vehicle Make : Lexus
5 out of 5
11/12/2015
The staff were all very nice. Everything went as smooth as possible.
Tony A.
Vehicle Make : Lexus
5 out of 5
11/12/2015
I liked the text messages giving me the progress on my car.
Christopher K.
Vehicle Make : Lexus
5 out of 5
11/12/2015
Justin was phenomenal to work with!
Randalf D.
Vehicle Make : Volkswagen
5 out of 5
11/12/2015
Very satisfied with the work done and right on time. The person handling my case was very pleasant to work with.
Anita A.
Vehicle Make : Ford
5 out of 5
11/11/2015
Great customer service. They keep in touch with you about the process of your vehicle.
Elizabeth J.
Vehicle Make : Lexus
5 out of 5
11/11/2015
The service was perfect. Thank you
Abel B.
Vehicle Make : Acura
5 out of 5
11/11/2015
My claims adjuster was very professional, very informative and provided great customer service!
Wasan A.
Vehicle Make : Lexus
5 out of 5
11/8/2015
I would like to thank Lindsay Lexus for their great job. I would also like to thank the agent Justin for being for professional.
Patricia S.
Vehicle Make : Mercedes
5 out of 5
11/6/2015
Great customer service all around!

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