Marcus F.
Vehicle Make : Ford
I did not enjoy the long wait to get an appointment and get work started but everything else was outstanding. Good customer service and the crew did a great job on my car.
Michael F.
Vehicle Make : Ford
Smooth process
Joshua W.
Vehicle Make : Toyota
Excellent work, very helpful and professional, best car service I have ever had by far
Joannie L.
Vehicle Make : Chrysler
Very nice team. Friendly and helpful.
I had a great experience. Thank you very much
Marcus M.
Vehicle Make : Chevrolet
Mr. Kerry was amazing...he ensured that I was informed and apart of each phase of the repair. I commend him and his staff for their efforts. His communications made me feel as if I was physically on site, giving great (verbal) visuals.
Janice B.
Vehicle Make : Mercedes
Loved the attentiveness of your employees.
Anna S.
Vehicle Make : Honda
Jon did an excellent job keeping me informed and working with me through the entire process. This was by far the best car matinee experience i have had! thank you!
Christopher L.
Vehicle Make : Volkswagen
Please communicate timeframes more clearly and when you communicate time frames, please follow up on deviations from the big items to small.
Rahul V.
Vehicle Make : Mini Cooper
I have no complaints. Fully satisfied.
Mylrea E.
Vehicle Make : Ford
While the actual work performed on my car was good, my experience with your adjuster and customer service folks was absolutely hell. The central scheduler promised I'd get a free ride home, which the front desk staff said was not the case. Kevin, the adjuster, was rude and unhelpful. He was uninterested in giving me quotes for non-insuranse work I was interested in adding on. I didn't actually receive notice that my car was done for 3 days after it was finished. When I arrived to pick it up, my paperwork was misfiled and the car window had been left open, resulting in lots of water entering the interior. Overall, I will not be recommending ABRA to anyone and intended to call my insurance to discuss the service.
Jamie B.
Vehicle Make : Kia
Great experience..everyone was super nice and my repairs we're done in a timely matter..Very satisfied
Susan D.
Vehicle Make : Kia
My car was 12 days behind schedule. The communication was unprofessional and inconsistent. Nothing was done to explain the delay fully, except for vagueness. There was no accountability.
Cedric T.
Vehicle Make : Nissan
They gave me updates on the repairs, never had anyone do that.
Alejandra I.
Vehicle Make : Mercedes
Quick service, Amanda and Brittany are awesome, continuous updating was exceptional and car looks great! Thank you!
James C.
Vehicle Make : Lexus
Rear back tire over inflated had to return
Tonya I.
Vehicle Make : Toyota
The service was awesome. The staff was friendly and helpful, and I was able to get my car repaired with very little inconvenience.
Mary Virginia.
Vehicle Make : Toyota
Steve realized that the initial work wasn't up to my satisfaction or ABRA's standards. He made it right by fixing the problem for free. I absolutely would recommend ABRA after competing my full experience with them. They are especially adept at working with insurance.
Gina W.
Vehicle Make : Ford
John was excellent!
Jacqueline R.
Vehicle Make : Toyota
You GUY'S HELP ME WITH ALL ASPECT OF MY CAR CARE. THANKS FOR YOUR TIME WITH MY NEW PAINT JOB.... EXCELLENT WORK...KUDOS AND HIGH FIVE... THANKS AGAIN Jacqueline R
Sandra A.
Vehicle Make : Honda
Kerry Tift provided a timely and excellent repair of my car. He definitely exceeded my expectations
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