Emily G.
Vehicle Make : Honda
I received my car back, it looks great! Kheri was awesome, he even used some extra paint to cover a scratch I had in my door. The problem was , when I got home, I realized that my passenger seat was wet from a water bottle that was placed on the seat during the detail. The lid must have not been on tight because the whole water bottle kraken onto the seat. Thankfully it was just water.
Lee H.
Vehicle Make : Toyota
Approx 48 hours between drop off and pickup? Unheard of.
Latoshia T.
Vehicle Make : Chevrolet
Great staff!!!! Great work
Ryan D.
Vehicle Make : Lexus
Y'all are awesome!
George A.
Vehicle Make : Chevrolet
My ABRA rep John went above and beyond to make sure that I was pleased and satisfied.
Jarred A.
Vehicle Make : Nissan
The only problem I had within the process was that I was informed of costs that I would have to pay after I had dropped off my car which I believed had been assessed in the quote provided by GEICO. This was an inconvenience because I had not planned for this and had this been brought to my attention early on I could have planned accordingly rather than being put on the spot over phone.
The job done on the car itself was exceptional. But overshadowed by the expectation that no one was clear or upfront about what GEICO was supposed to cover when it came to damages caused by someone else.
Shellian H.
Vehicle Make : Volkswagen
The paint color did not match at first and they returned my car with no gas in it.
**** S.
Vehicle Make : Buick
The tire where the work was done was over inflated to 44lbs. The others were low 30s so we were concerned about the alignment was done with the tire so over inflated. Greg said the car pulled right as he drove home, so he had to let a bunch of air out of the tire to get it to correct pressure. Also, when he picked car up, he said no one explained anything about repairs to him.
William L.
Vehicle Make : Chrysler
John stayed in constant communication with me during the repair process.
Lauren K.
Vehicle Make : Volkswagen
My first attempt at an estimate was unsuccessful and frustrating, but then it seems my estimator was changed. Many thanks to Jon, who was very kind and communicative throughout the whole process! A perfect 10. I would definitely return to Abra thanks to his efforts.
Sheron W.
Vehicle Make : Volkswagen
The guys in the body shop was very nice helpful
Philip C.
Vehicle Make : Toyota
Pay for the rental for the time that was extended due to your oversight.
Lilia G.
Vehicle Make : Toyota
Good job!
Lauren T.
Vehicle Make : Fiat
Thank you so much! Y'all were a pleasure to work with!!!
Cathy W.
Vehicle Make : Porsche
My representative / contact, Jonathan was so very pleasant to work with. He made me feel completely at ease and instill total trust throughout the process. As he stated that he would keep me updated throughout the process, he did each and everyday. Jonathan was honest about what to expect. I can't say enough about my pleasant experience thanks to him.
Annmoceyunas .
Vehicle Make : Lexus
John and the team always take great care of us. Dan
Nigel J.
Vehicle Make : Jeep
This was the best experience I've ever had! I was overly pleased with every interaction from start to finish. I will definitely be recommending Abra in the future.
Myles S.
Vehicle Make : Subaru
It took longer than originally promised, but the shop did a fine repair job. Thanks to every one. Myles ****
Barbara M.
Vehicle Make : BMW
Great service and a wonderful job overall.
Torrey S.
Vehicle Make : Dodge
John was AWESOME
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